Reviews (5,990)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

May 24, 2023

Does everything I need for a very reasonable price. The support team (I spoke to Joy) is always super fast and friendly.

Dress the bird
Denmark
Almost 2 years using the app
May 30, 2022

Nikola with Omnisend was a great help to me! Would highly recommend this feature to everyone! I am looking forward to having more experiences with Omnisend in the future as they help me grow and maximize my online business!

Shop Tamasa Renee
United States
Almost 2 years using the app
July 13, 2016

Great App. Very user friendly.

Scotty Ds Jamaican Coffee
United States
Almost 2 years using the app
August 23, 2022

The Omnisend app has brought in a significant amount of revenue for us through automation. Customer support is exceptional and prompt. Nikola has been outstanding assisting us in setting up a particular part of the system we were unsure of. I would thoroughly recommend this app, we have been using it successfully for 20 months now and will be rolling it out to another one of our Shopify platforms to mirror the campaigns we have running currently.

Laurelle Antique Jewellery
United Kingdom
Almost 2 years using the app
September 16, 2022

Salma was such a great help! When it comes to resolving issues, she is the woman for the job. She is always responding in a timely matter and always knows just what to do to resolve any issue. 10/10.

The Sole Service
United States
Almost 2 years using the app
December 31, 2018

We use the app to manage our newsletter subscribers. We highly recommend this app as it is free and contains the main functionalities.

R&E REWOLV UG (haftungsbeschränkt)
Germany
Almost 2 years using the app
July 15, 2022

Received very good service and advice from Olesia. She answered all my questions and gave me examples to complete my tasks.
Thank you again.

Boutique du Cordonnier
Canada
Almost 2 years using the app
July 12, 2023

excelente compania son lo maximo es la mejor app de shopify para tu negocios lo recomiendo al 100 son responsable

Dharyshop
United States
Almost 2 years using the app
April 19, 2019

So far so good! I just launched my first campaign and it was so easy to set up. Can't wait to see the results of the campaign!

Little Bambino Bear
Australia
Almost 2 years using the app
April 27, 2022

Switched from Klaviyo to Omnisend. Great pricing, supportive staff, all around we are having a smooth transition and I couldn't be happier!

Playtime by Eimmie
United States
Almost 2 years using the app