Reviews (5,993)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

May 31, 2021

excellent product, I really like the features it offers, it helps my business growth significantly.

SunStream
Canada
Almost 2 years using the app
June 1, 2020

Really love the way they engage and help me out with my problem. Even though I am not good with instructions, it was clear and thorough. Thank you Ira and Polina, you both are amazing and I recommend this app!

(FAKE)MOTIVE
Australia
Almost 2 years using the app
November 24, 2022

Nikola, ich danke dir vom ganzen Herzen für dein Support an mich!!! Wenn ich wieder Hilfe benötige, was bald wieder sein wird :-D Dann melde ich mich wieder bei dir. Bitte pusht Nikola nach oben bei Omnisend, er hat mir sehr geholfen und auch Arbeit abgenommen, danke!!!

Lebela
Germany
Almost 2 years using the app
September 5, 2022

The app is easy to use. We like the time-saving email templates and helpful guides. We appreciate that they've made improvements and added new features since we subscribed to the app. Their support team is also prompt with their responses. Great experience overall.

VR Cover North America
Hong Kong SAR
Almost 2 years using the app
October 12, 2019

Using the free plan for now. Extremely simple to use, and very effective. It was also very easy to transfer over from mailchimp.

Khepri Creations
United States
Almost 2 years using the app
May 16, 2019

This is a very user friendly app. I will highly consider upgrading to its full potential. Thank you

Emerald Dragon Games
United States
Almost 2 years using the app
November 15, 2021

Very good app, easy to use, and set up with many useful integrations! I recommend it, since the launch of the shop in Shopify you should have it!

My doggy dog
Bulgaria
Almost 2 years using the app
Edited November 21, 2022

Came here from Mailchimp. Like that it has native integration with Shopify. Also did not like that M******* censors and deactivates accounts without notice. Omnisend has similar pricing, but a few more/better features. Automation creation is clean and straightforward. Audience management is nice, and campaign creation is fun in Omnisend. Very happy so far. Customer service is excellent—prompt replies, good attitude, and good knowledge of the system. Good help from Luiz, Kamilia and Tiana recently.

BBI
United States
Almost 2 years using the app
August 5, 2018

I "very" rarely write reviews, but the app is super easy to use and when I had a minor question, they replied in under 5 minutes to me and were very patient. Other apps i've tried either didn't work or they were rude/never replied at all.

Great app and does what it says.

Health N Beauty Express
United Kingdom
Almost 2 years using the app
January 8, 2023

Overall, we are very happy with this product! Very straightforward, easy to use and provides some really great insights - our investment so far in this has been totally worth it and are very happy with the support as well! A must have app for your E-commerce store :)

Attrangi
India
Almost 2 years using the app