Reviews (5,993)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

February 26, 2022

I found this app easy to use. They had great tutorial videos which were easy to follow. I would recommend it to anyone starting out.

mysticalcherry
United States
Almost 2 years using the app
March 24, 2023

Baarath was very helpful, answered my questions as well as resolved my issue very quickly. Thank you.

Canvas & Things
United States
Almost 2 years using the app
July 7, 2022

shout out to Baarath!!!!! he rocks!!!!! went above and beyond and spent 2 hours helping me figure this out. very patient and even sent me screen shot recording to make sure i understood how to set this up!!

Vege Label
United States
Almost 2 years using the app
August 2, 2023

Agustin took his time to help me fix my automation issue!! he is great to work with! It's hard to find a company that is quick to respond, knows what they are doing, and is kind.

She Biology Skincare
United States
Almost 2 years using the app
February 28, 2017

I love Soundest. It's very user friendly. I like the reports that I receive. It's simple and it's free. I've used it for about two months. No problems or complaints as of yet.

Mso Llc
United States
Almost 2 years using the app
March 19, 2017

Absolutely Loving this app! On my first campaign it brought in $91 dollars. I have been spending a bunch of money advertising on Facebook, Google Adwords and Instagram and nothing. Then I use Soundest the first time and get 2 sales!! Highly recommend!! 10 STARS!!

The Cookie Lady Co
United States
Almost 2 years using the app
Edited July 26, 2017

This makes sending newsletters so easy! It's a life saver. You can effectively communicate with your customers, send them discounts and coupons.

Platinumsilk Virgin Hair 2
United States
Almost 2 years using the app
December 22, 2022

The greatest Email marketing App I ever met. It is not expensive and all of the services are so great. Thanks all.

BettyCora
China
Almost 2 years using the app
March 22, 2016

GREAT customer service and easy to use templates. Huge time saver!

Wanderlust Designs
United States
Almost 2 years using the app
June 26, 2017

I am an experienced email marketing campaigner, and I have previously used MailChimp and other integrated solutions. Overall I found the experience of working with Soundest to be superior in several ways, including:
- easy to work with simple layouts with clean graphics and fonts
- integration of mail lists -- including the wizard which sends out a batch of emails to test the delivery functionality
- straightforward online chat customer support

Most importantly is the 'OPEN' and 'CLICK' rate. My open rate is far superior to Mailchimp open rate, and the click thru rate to sales orders is better as well.

Seeing a graphic representation of what features were clicked and how many times is also very important and useful. I am planning to use Soundest in both my Shopify and external API integrations -- I am very pleased with the results!

Gallipub
United States
Almost 2 years using the app