Reviews (5,896)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan that includes essential email marketing features, leading to improved customer engagement and increased revenue. It is praised for its user-friendly interface and seamless integration with Shopify, making it accessible for beginners. Key features include customizable templates and email automation, along with educational resources to enhance marketing efforts. The app's performance is reliable, with minimal issues reported. Customer support is highlighted as exceptional, with staff members like Baarath, Saleh, and Dilara noted for their responsive and helpful service, including detailed instructions and video tutorials.

April 5, 2017

I think that this is a great app and I would definitely recommend it.

Ladyadriennescauldron
Canada
Almost 2 years using the app
May 17, 2023

Well rounded app with everything you need for marketing. Great customer service comes with it. Highly recommend the app, after 4 years of regular use.

Vvög
Canada
Almost 2 years using the app
Edited May 17, 2016

Absolutely amazing what your team has done with this app. The app has always been awesome and pretty to use. With the new update, it simply became the best app on Shopify - A must-have!

Easy to use, set up a campaign within minutes, detailed reporting and more.

The only thing I noticed was the missing "line" option. Before the update, when customising a campaign/newsletter, users could add a line spacer under an image or a text. However, that option is now missing. We only have the spacer option.

Nonetheless, great app overall.

Mannix Knight United Kingdom
United Kingdom
Almost 2 years using the app
February 13, 2019

This is a really good platform. Very easy to use and lots of options to make great e-mail campains.

Say It With LInens
United States
Almost 2 years using the app
Edited July 29, 2020

A great App, easy to set up and use. It was simple to add my email list from another platform. Everything looks great. I'm really pleased with it. https://morethanswim.com x

1ST MAN | 1ST WOMAN
United Kingdom
Almost 2 years using the app
August 22, 2022

Very nice to use the platform for free. I will definitely recommend it to other people. Thanks to BOYOLEEN that did everything perfect for me, you can check him on Fiverr. In conclusion I love what this App and Boyoleen did on my website. Thanks to the,

Baobabs Apparel
United Kingdom
Almost 2 years using the app
September 2, 2016

I would recommend Soundest to everyone!! It is very user friendly, links right to your email list without any extra headaches trying to transfer your list. Totally with it.

Myrameilleur
United States
Almost 2 years using the app
October 23, 2022

This App is great! Especially automation services. It really changed my work and make it easier. Customer service is very efficient. They answer quickly in a very clear way. Thank you to Sanya and Stefan for their efficient support.

Enerimonsters
Italy
Almost 2 years using the app
June 17, 2023

I installed the app and I start by discovering the features and I am amazed, I hope to have more nice surprises in the future. Thank you !

Matutina-Chic
France
Almost 2 years using the app
October 29, 2019

I am fairly new to Omnisend, but I am already loving it. I have used Mailchimp for many many years so was quite disappointed when they decided to split with Shopify. I installed another app that would allow me to continue to sync my customer and ecommmerce information between Shopify and Mailchimp, but it just seemed like an unnecessary workaround that wasn't really ideal. I installed Omnisend and gave it a couple of months to make sure my data was all in fact syncing properly. Recently, as I was convinced I wouldn't lose all of my valuable data, I pulled the cord on Mailchimp and the bridge app and went 100% to Omnisend. I haven't had any regrets yet. I have contacted support twice to help with some minor details, and both times they were prompt, friendly and VERY helpful. The campaign templates are easy to build out, the automation is seamless, and the reporting and segmentation are already proving to be invaluable. I am looking forward to learning what more I can do with this powerful tool.

Dolphin Organics
United States
Almost 2 years using the app