Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

December 20, 2023

Super user friendly and affordable, support was quick an helpful - s/o Karine! Tried sooooo many other apps before this one and they just weren't cutting it for my little one person team. Definitely recommend!

Stellar Threads
United States
2 months using the app
March 19, 2024

Quick support

bzyoo
Taiwan
About 2 years using the app
March 5, 2024

Great app. Good customer service

Cartems Donuts
Canada
6 months using the app
January 9, 2024

I have just started up with email marketing. Happy with the quick and fast service offered by Beran. Beran guided me with a personalized video targeting the specific issue I was dealing with. He was happy to guide me step by step. He was kind enough to test emails to check if they were working swiftly and precisely. Happy that my issue is resolved. So, far I am loving the app and the awesome service Omnisend offers. Thank you for helping me with email marketing and growing my store. Highly recommend!

ExplorerThreads
India
3 days using the app
March 4, 2024

Been great so far. Customer service is prompt and resolves problem quick

Omèclat
United States
13 days using the app
January 22, 2024

Beran is very helpful and patient. And very professional. The problem was solved perfectly.

alpenwolken
United States
7 months using the app
January 9, 2024

It is simply amazing. Great portal to create and manage different workflows. Amazing email templates and customizations. Overall great experience using this app.

Widdley
India
7 days using the app
January 25, 2024

Deniz from the support team was very helpful and assisted me in my problem quickly efficiently. So far I'm very pleased with this app.

brass-hopper
Israel
23 days using the app
January 27, 2024

Amazing customer service, and an easy to implement fix!

Cassie Alexander
United States
5 months using the app
December 25, 2023

Highly recommend Omnisend, it's easy to use and the help team are fantastic. The templates are great and easy to use. The automations are straight forward too.

Big Little Gift Box
New Zealand
4 months using the app