Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

April 19, 2021

Great app, use a lot and everything works as it should. Has a lot of functions and integrations with other apps. At the beggining need some time to get familiar but then you will love it. Also support is very fast and superior. Very satisfied customer.

BIOSANNA
United Kingdom
About 1 year using the app
December 12, 2014

Excellent app, had trouble at first but was really impressed once I got used to using it, excellent support as well. Very quick to respond to my questions. I will highly recommend this app.

Rashida Amin - Islamic Clothing, Abaya, Jilbabs, Hijabs
United Kingdom
About 1 year using the app
August 27, 2022

The best email marketing & sms app on the market. Incredibly fast and good support. Salma was able to answer all our questions within minutes to our complete satisfaction. 5 out of 5 stars

Arterest
Germany
About 1 year using the app
March 3, 2017

I have had the hardest time with e-mails for my customers. This make it easy for an email marketing dummy like me! Thanks so much!

Black Sheep Baby Boutique
United States
About 1 year using the app
December 21, 2018

Absolutely love this app! Super intuitive, really easy to do what you want to do. Customization is on point, and customer service as well. They replied within 5 min even though I'm on a free plan for now. Great app!

Mr Lgn
France
About 1 year using the app
May 10, 2017

Very Nice, Looks professional easy to use.

Shepherds Harvest Madison
United States
About 1 year using the app
November 21, 2022

We have been using Omisend for a year now on two of our Shopify stores and I am very pleased. It does the job, is value for money, and the support is great (thank you Baraath for sorting out our recent problem quickly and efficiently).

Moonholi Polska
Poland
About 1 year using the app
August 4, 2017

awsome app just sent first email campaign abandoned cart emails are being sent though seen some openings so we will see what happens

Nativeshades
United States
About 1 year using the app
February 16, 2022

Better than Klaviyo! Definitely the best Email and SMS marketing app on Shopify. Their customer service is also very quick, helpful and friendly!

Froppin
United States
About 1 year using the app
June 23, 2018

Much more efficient and user friendly than MailChimp. Better integration with Shopify themes including Brooklyn

Dead Reckoning Apparel
United States
About 1 year using the app