Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

Edited August 15, 2019

great app as we can send up to 15000 mail per month without charges, thanks for that it should help a lot, really enjoy it .

unppar.com
United States
6 months using the app
July 9, 2014

I've only used it for one day. So far, so good. Easy to download and very easy to créate an email. I also like the reports. Thanks so much for a great service!

Hazael Garay
United States
6 months using the app
December 11, 2021

I love Omnisend. The support is fast and knowledgeable. The app is superior in my opinion to the others that I have used. I have used HubSpots integration (meh!), ActiveCampaign and Klayvio. While Active and Klayvio are really good I feel that Omnisend is far better than Active and much more intuitive than Klayvio.

Southland Organics
United States
6 months using the app
Omnisend replied December 17, 2021

Hey, there. Thank you so much for taking the time and sharing this fantastic review!

We are so happy to hear our app has been easy to use and working for you. We also really appreciate the kind words about our Support team, we are always more than happy to help out our merchants as best as we can. Should you have any questions, please feel free to reach out anytime!

Justin

October 10, 2017

This app was so easy to use. I loved it. Tried mail chimp and was frustrated.

Gracie Lives Here
United States
6 months using the app
Edited November 14, 2018

I like the app, it is very easy to install and use. Captures the visitors and sends emails to them in a very nice format. The basic fee is very reasonable

Unique Curvz
United States
6 months using the app
Edited July 22, 2023

the people are very helpful and nice. The app also works very easily and quickly certainly a drag . nice to work with this guys
In particular Maria, she helped me on a Saturday evening. I appreciate that

Chupa's
Netherlands
6 months using the app
July 28, 2019

I am still setting up my emails in the app and the support was amazing! Kate was very helpful, she was very patient and she answered all of my questions! I hope it meets my expectations once my email list grows.

Elle Shanell
United States
6 months using the app
March 1, 2019

I've started using it now and everything has a perfectly arranged, user-friendly interface. I hope it gives good results. Also the support team are very friendly. Thank you to OmniSend Team for such a nice application.

Mini Homy
United States
6 months using the app
June 22, 2018

Love it! This app makes email marketing easier than ever.

Vendor World
United States
6 months using the app
May 11, 2022

Me and my team have had an amazing experience with Omnisend so far. Converted many people into clients. Want to thank Olesia for being very helpful when we had an urgent issue.

ICON. AMSTERDAM
Netherlands
6 months using the app