Reviews (2,856)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, including a no-code, drag-and-drop email builder and seamless e-commerce integration. They praise the responsive customer support and value the professional, customizable templates and robust automation tools that boost customer engagement and sales. The analytics are clear and helpful, and the SMS marketing feature is noted for effective direct customer engagement. Educational resources further enhance the user experience.

May 15, 2024

The Apple Merchant
South Africa
9 months using the app
Omnisend replied May 27, 2024

Hello there,

Thank you for your feedback! We're thrilled to hear that you're enjoying our App.
We're here to support you and ensure your continued satisfaction with our 24/7 customer support. Cheers to your success!

November 1, 2023

ALMAGIOIELLI
Italy
7 months using the app
May 27, 2024

HomeBless Apparel
United States
About 1 month using the app
Omnisend replied May 30, 2024

Hello there,

Thank you for your 5-star review! We're thrilled to hear that you're satisfied with Omnisend.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

September 27, 2024

BONEFISH
China
About 2 hours using the app
Omnisend replied September 30, 2024

Thank you for the 5 stars! If you ever feel like sharing more, we’d love to hear what made your experience so great! 😊

December 20, 2023

Faith Affinity
Australia
About 7 hours using the app
June 25, 2024

Bubble-Brush
Germany
20 minutes using the app
Omnisend replied July 1, 2024

Hello there,

Thank you for the 5-star review! We're thrilled to know you're satisfied with our service.

If you have any more questions or need assistance, please don't hesitate to reach out. We're here to help!

July 21, 2025

E'SHIYAH
United States
July 20, 2025

Velcorps
Switzerland
July 18, 2025

Registration is not allowed at all

Rovess
Hong Kong SAR
5 minutes using the app
July 17, 2025

great app

Gadar
United States
5 days using the app
July 17, 2025

The Sneaker Gallery
South Africa
About 1 hour using the app
July 17, 2025

FITNOSA
Latvia
July 16, 2025

Grovelect
India
July 16, 2025

My Store
United States
July 16, 2025

Best prices

Reduceri247
Romania
July 15, 2025

BeautyHair Pro
France
July 15, 2025

Top Elite Fitness Wear & Gear
South Africa
July 15, 2025

SanBWB
India
July 14, 2025

onlythere
Italy
July 14, 2025

My Store
Bangladesh
July 13, 2025

Best email app. Very supportive customer service. Chaymae was great!

kane
United States
July 13, 2025

Good appointment with this l love it

Hannah Lover Selling
Philippines
July 12, 2025

nice work

T-SHIRT HAVEN
India
July 9, 2025

Treadva
United States
July 9, 2025

Olimon BG
Bulgaria
July 9, 2025

Abeille-Store
United States
July 9, 2025

KRKMART
India
July 8, 2025

Muy intuitivo, facil y una herramienta muy poderosa!!!
Recomiendo 100%

Eugadgetech
Portugal
July 8, 2025

Really easy to pick up if you are familiar with other CRM's I haven't explored all the features yet but it has not taken me long to migrate and set up my flows

Lifeguard Health
New Zealand
July 7, 2025

Price Kut
United States
July 7, 2025

GOODSOLESINC
United States
July 7, 2025

Royal Pulse Gear
United States
July 6, 2025

They're Support team was quick to respond and able to provide detailed step by step instructions and walk us through troubleshooting. Fantastic Support experience!

Budget and Designed
United States
July 5, 2025

Exclusive India
India
July 5, 2025

Lufturatrap
United States
July 4, 2025

L'autre mode
France
July 3, 2025

showbuswain
Australia
July 3, 2025

simple rapido y efectivo
si no tienes creatividad, entonces usa la AI para crear el contenido de los correos

ECOMM-LABS.com
Chile
July 2, 2025

Elite live shop
South Africa
July 1, 2025

Brevari
United States
July 1, 2025

Fogira
Canada
July 1, 2025

easy

snlwrldwide
United States
July 1, 2025

Amazing App , Mathías is PRO

Neobend®
United Kingdom
June 26, 2025

FUTURYL
United Kingdom
June 26, 2025

World Promotional Products - Party LED Store
United Arab Emirates
June 25, 2025

SWIREKNABICIE
Netherlands
June 25, 2025

YUHMA
France
June 24, 2025

Just awesome

ShopSphere Store
Kenya
June 23, 2025

Amazing app, so easy to use. Way cheaper than Klaviyo with similar features!

Football Wallcharts
United Kingdom
June 23, 2025

BrightnestCO
United States
Edited June 21, 2025

Karine “For The Win” & Barruth “The Truth”!!!! She has been absolutely amazing!!! I tried on my own to get my domain info imputed correctly then I finally contacted support. She was so amazing but I was so tired at that point because I was working on it on my own for so long. She broke it down how I needed to input everything and where but I wasn't getting it. She still remained calmed and tried to assist me every step of the way. This morning, I received a message from her following up. That made me feel so good that she took time to check on my progress. Now that I was refreshed from last night, everything that she was telling me to do last night made a lot of sense today. I

So, I had to reach out again but Karine’s shift ended and Barruth helped me. He was quick and straightforward, very nice, and got me taken care!! He also, went over and beyond to help me and I’m so grateful!! I’m switching to the paid plan be cause why not? Customer service is top tier!! Thank you Karine & Barruth for going above and beyond!!!

Esthi Moon Wax & Skincare
United States
Over 1 year using the app
June 21, 2025

Just makes it easy

Onflek
New Zealand
June 21, 2025

LOVE THIS APP

DIVINE COLLECTIONS CO
South Africa
June 21, 2025

My Store
United States
June 19, 2025

FAWISPRO
United Kingdom
June 18, 2025

Advised to subscribe by my website building expert. Although I don't know what I am doing yet, but I have had a beautiful experience with Omnisend. Fabulously easy to use and understand. Every necessary steps and prompts are already set up. Hopefully I will get a hank of it and come back to do another review.

CozyPath by Pathmol
United Kingdom