Omnisend Email Marketing & SMS , 4,966 reviews
Easy to use app, great for sending email campaigns. Customer service is excellent and responds quickly. Great help from Kamilia!
Nicolas is a wonderful Rep and truly knows how to handle the customer's affairs. Amazing Work!!!!!!!
The app is so far suits my business needs and the have great support team. Thanks to Deniz for his support to make the form and welcome automation work on my website.
Deniz at Omnisend was very helpful in explaining how to correct some discount errors in one of my automations.
Luiz was super helpful. He was able to transfer my SMS credits over to my balance in just a couple of emails. The service still has to improve before it's completely user friendly but it does 95% of what you'd want.
I find that the Omnisend Marketing App fits my needs for marketing my site extremely well. I use it mainly for newsletters and when I had a problem recently I emailed the Support team and within the hour, the lovely Olesia replied with her helpful suggestions which worked!
Customer service via chat is great, there's always someone there to help answer questions. Kamilia was very helpful when I had a question about automated work flows.
Great app, super easy to use, great customer service as well (thank you Nikola and Marija)! I've only used it for newsletters and abandoned carts for now. (And the abandoned carts-flow is the reason why I only give four stars, because for the few days I used it, several customers got an abandoned cart email even though they completed their purchase... But they say they are working on the issue.)
I've had some frustrations over the last couple of years with this app, but they are constantly trying to make improvements-- some are helpful, some not so much. I really appreciate the responsive customer support. Pretty easy to use once you get the hang of it.