Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

Edited October 4, 2018

I just started using the app in an effort to improve my ecommerce business. The set up seems easy and the app is very organized. I'm hoping this will result in increase of sales. I will come back later hopefully with great new about my sales.

Make Life Simple Life
United States
10 months using the app
December 1, 2018

good app like it very much, it grows up my website and for 14 trial free it is very likely to be used by many other people

JohnRoseShop
Israel
12 days using the app
December 19, 2018

Downloaded to use for sending marketing emails. So far love the app. I can customize it a lot and tailor it how I need to more than any other app. Also has a lot of convenience factors. love it

Stateside Watches
United States
12 days using the app
July 19, 2018

It helped me so much gain my first sale!

Mr Firework
United States
12 days using the app
Edited September 7, 2018

The app is simple awesome and a complete solution for emailing and email marketing. Great product team Omnisend. Thanks!

Shoemind
United States
12 days using the app
August 9, 2019

Why would you remove lists. Now I can no longer use justuno pops. Its like you just purposely sabotage your own tool. Switching to Klaviyo unless this is fixed.

luxury pocket watch
Canada
11 months using the app
Omnisend replied September 4, 2019

Hi and thank you for such an honest review. We have found a temporary solution until Justuno updates their integration - you are now able to send your contacts to the pre-created 5 different lists. Hope this helps and please accept our apologies that you had to go through this experience.

January 27, 2016

Love the App and the availability of the Customer service staff when you need help. They are very knowledgable and provide you with amazing assistance. The app is easy to use and very valuable to any entrepreneur

Pinkandblueco
United States
12 days using the app
April 3, 2023

I'm new to this app but so far the experience has been fairly seamless. I'd love to see a bit more accessible UI (you can't see font options without clicking them and the examples in the layout builder are itty bitty and hard to see at some points), but I was very pleasantly surprised by how simple everything was to build otherwise. When I ran into a question I couldn't find an answer to via Google, I contacted the support team and was helped by Matija, who quickly sent me a screen capture with step by step instructions. Super helpful, super courteous, and super convenient.

stradleyjewelers
United States
9 months using the app
October 7, 2021

the app is ok so far. I cannot cancel the subscription and go back in to update my account again. But overall it is ok.

Wild For Heels
United States
10 months using the app
Edited February 14, 2019

took me a few apps to finally find one that worked well! this one was the winner its easy to use and simple enough for first time email marketing like myself

shop kayk
United States
12 days using the app