Omnisend Email Marketing & SMS , 5,666 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.
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Very nice email platform. However, they do not have an integration for multiple stores, which means you need more subscriptions if you have multiple stores.
This app is fairly easy to use. Can't wait to see what it can do for my business in the coming weeks.
We love Omnisend! We have used it for some years now and have been happy with our experience ever since. It needs a few improvements on the SMS end to be truly perfect
The customer service and support staff are always on hand to help out and answer questions very quickly. Luiz was very helpful
Good app, but needs some updates. for example on each of workflow page I need to edit Social icons manually each time. it needs to be integrated into the settings so the data is pulled each time with new workflow
Fairly easy to use. I like the weekly stats that they send of how many subscribers you have on your mailing list
Didnt have much time to use free trial. Tried Soundest today and liked the campaigns designing and step by step instructions. Thanks
Luiz was super helpful. He was able to transfer my SMS credits over to my balance in just a couple of emails. The service still has to improve before it's completely user friendly but it does 95% of what you'd want.
Easy to understand, get the hang of it right away, easy to customize and make it your own look even with template, saved me tons of time. Would like to make the image quality rendering better, and modify the templates to be a bit cleaner.
Thank you for your sincere feedback, we will pass it on to our product team. If you feel the image quality issues could be related to a bug, please reach out to our Customer Support Team at support@omnisend.com and we will take a look!
I had a bit of trouble with my set up. The Omnisend team was quick to help and follow up. Their templates are very nice and look professional.