Reviews (5,981)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
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After doing a bunch of research and trying several services. We recently switched our newsletter service to Omnisend. I have to say, I was bummed to leave mailchimp, but I'm now kind of obsessed (haha) with omnisend. Their interface is clean and intuitive and makes it super easy to implement the basic things we needed to have in place. So far I'm loving it + 100% recommend.
Spent some time looking around the app, then took the free version. This is a powerful app not only for its functionality like automations and forms, but the analytics are fantastic. Like my marketing manager says, all we have to do is think what we want and there is a way to create it in OmniSend along with the analytics. The customer and tech support has been timely and helpful, which is very appreciated. Needless to say, we stepped up and are subscribing. If you want fast and engaged support for a powerful e-commerce multi-channel marketing app WITH great analytics, get this is app NOW.
I new user of this app, it seems good but will see how much it is useful.
till now customer service is very good
I really appreciate the customer service, and their help with getting out our first newsletter. Very thing worked great, I love the integration with Shopify, and the picking tool is awesome!
I use this app for my email campaign. It is very easy to use and offer templates to guide me through the process.
Very frustrated with customer support since day 0, and I'm now working with you for 3 months. But always when having a Bug your support blame that I'm wrong and make me fell like a newbie, then I lost days trying to follow their hundred instructions that always end by discovering that indeed were a Bug.
Look you need to segment tech-savvy from non savvy clients. Otherwise you gonna piss your clients every day. I'm deep frustrated for the third time in 3 months.
Hello and thank you for your review!
We're sorry you've found yourself in this situation. Our support representative has contacted you with additional information and guidance on the issue!
Emailビルダーについて不明点があったため、チャットで問い合わせたところ、Olesiaさんに迅速に対応いただけました。ディスカウント機能で発行するクーポンを、特定のユーザー専用にすることができない点は残念でしたが、その他の機能についてはサポート含め満足しています。
Some features are great like the discount function integrating directly into Shopify discounts. Other features are not so good. I cant set up automation which is very important for our store so we switched. Would reconsider if more features are added.
Very easy to install and easy to use, thanks
This app has a really steep learning curve. After quite a bit of time working on it, it seems to have everything I need for emailing my lists and keeping things organized. I wish it was easier to use.