Reviews (5,981)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
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Been using it from September of this year. Easy to use. No problems. The upgrade is worth the price if you have a customer base of over 50 people. I recommend it. GET THIS APP.
Good day! I've uninstalled this app about a month ago! Why are you still charging my money! Plz contact me asap
Hi - thanks for reaching out and taking the time to rate the Omnisend App. We can see the Support Team were able to explain the billing cycles and provide a refund.
Great app, easy to use once you have had a play with it! Just sent out our first campaign and hoping for some positiver results. Really excited about marketing and making our store work again now!! Well priced and will subscribe at the end of the trial.
I used this app for the first time today and it will be the beginning of long relationship. It makes everything so much easier with templates and clear analytics. Thank you for a great service.
I think its a pretty good app! but I would like if the text could allow us to change the alignments like (left, center, right) and the fonts for all the titles etc. This will make the app more useful and creative. But I do enjoy using it.
Really great app and easy to use. The best thing is that we actually saved lot of money with this app compared to mail chimp! :) +++
I've been reaching out to the Omnisend support team for help. By far, there was no response at all, not even an automated response (I thought they were the experts on this).
12.15 update: Baarath from live chat solved my problem really quickly. If you suffer from a non-response problem like me, give up emailing and talk to them on live chat.
Hello and thanks for taking the time to leave a review!
We're sorry for any hassle you faced with our support, but we're thrilled to hear that Baarath swiftly sorted things out for you through live chat!
We looked into it thoroughly but couldn't find any emails from the inbox you used to register your store. If you happened to use a different email, no worries! Just give our team a shout, and we'll get things sorted for you.
Remember, we're here 24/7 to help. Whether it's through in-app chat or via email at support@omnisend.com, feel free to reach out if you have any questions or need assistance.
Wishing you an awesome day!
good so far
www.dgstoreuk.com
I find that the Omnisend Marketing App fits my needs for marketing my site extremely well. I use it mainly for newsletters and when I had a problem recently I emailed the Support team and within the hour, the lovely Olesia replied with her helpful suggestions which worked!
can't modify the HTML, which is severely limiting our ability to optimise and & Limited Segmentation.