Omnisend Email Marketing & SMS

Send emails, newsletters, SMS. Grow subscribers with popups.

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars

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61 - 70 of 249 reviews

CoastLine Group Storefront

Location Canada
Time spent using app 4 months

Omnisends automation features are extremely beneficial for our guiding traction to our e-comm website!

SIORGLAM

Location United Kingdom
Time spent using app About 1 month

never used it before but it is not straight forward i think that uhm you could make it more clearer yeh.

Caire Jewelers LLC

Location United States
Time spent using app About 1 year

Fairly easy to use for a non technical person like me. Customer support is fast, friendly and knowledgeable. Always pleased with the help I receive.

Irmed

Location Spain
Time spent using app 16 minutes

Is a good App for Shopify, but you must pay always for the best services. It will be better if they offer more services for the free experience

Drip4Men™

Location United Arab Emirates
Time spent using app 7 months

Customer service is really good at responding in a timely manner so kudos for that. In saying that, the 2 areas that really need improvement are the Landing Page as there are no real customization options to make it look and feel like a part of your store and the features are very limited.

But the biggie is that the new customers that purchase from the store are not automatically uploaded as one would expect, to the respective categories such as 'Subscriber' or 'Purchased'. They have to be manually added to the categories, which is very time consuming especially when a large number of orders come in. Upon contacting customer service about this issue, the reply was: "We would recommend deleting all 3 contacts from Omnisend -> go back to Shopify and place a test order for all 3 contacts. This should help to push order data to Omnisend. If this does not help - we'll need to re-sync from our side. Please attach a screenshot where we can see all customers / orders count and order details in such case. " Why would we take the time to place test orders in hopes it would synch or why would we need to send our customers confidential order information?! Omnisend I hope you fix this as this is fundamental to the service you should provide. At the very least it should be. Otherwise the app is nice to use.

IAME NYC

Location United States
Time spent using app 3 months

Just starting out with Omnisend, had a problem verifying my sender email but Veronica was quick to help me out and resolve the issue.

JBGREENOCEAN Clothing Store

Location United States
Time spent using app Over 1 year

New to omnisend. I wanted to sent out a simple email to my subscribers. Usually you can figure it out quickly by using the basics & common sense like NAME, LAST , SUBJECT, PREVIEW etc... it took me a while to understand how to send a basic email. I had to watched videos from the beginning which to me is time consuming when it should be just in a snap to do so. I wanted to resend my email to non openers , I couldn't? i have to create a total new segment in order for me to do which it would take 3 seconds to do or i have to wait 48 hours? by then i am already in another email campaign. Mailchimp no waist no time, you just resend to non openers, in fact they notify you to do so in quick 3 seconds from your phone.
I do like Omnisend templates. Are neat and clean and customer service is good. Thank you for the quick response.

Ronald's Found Treasures

Location United States
Time spent using app About 24 hours

This is just a beginning, I had a little difficulty following the steps but was able to get started without issues.

Scarpe di Bianco

Location United States
Time spent using app 17 days

Sent my first campagin and it went successfully! We replaced this from mailchimp - love the new age look and easy use.

Pretty LifeStyle

Location Canada
Time spent using app 4 months

I was looking for something to help me manage my emails to my costumers, I have been using their app for a short period of time but so far so good. Also they have a great support to guide you !!