Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and seamless Shopify integration. They value its affordability and the convenience of managing both email and SMS marketing from one platform. The app's automation and customization features are praised for boosting email sales and open rates. Merchants commend the responsive and knowledgeable 24/7 customer support. The A/B testing feature and real-time sync are also highlighted as beneficial.

November 9, 2022

Not perfect, there are missing functions and options but they have an amazing support and are always happy to hear suggestions for improvement.
Also, what is already there is quite as good as from the competition.
I would absolutely suggest to give it a try!

BeFox
Netherlands
About 2 years using the app
November 4, 2016

Great app and awesome extra features in the premium version to help boost conversions

Croft Watches
United Kingdom
About 2 years using the app
March 5, 2022

Love this app.. coming from square space I wish integrating my email list was easier but that’s the only downfall

Beautilogic
United States
Almost 2 years using the app
Edited December 23, 2022

仕事のメルマガで使用していますが、感覚的に、しかもきれいにメールの体裁が整えられて使いやすいです。不明点はチャットですぐに返答してくれます。(日本時間にも関わらず、今日はDenizが即時に返答くれました)
チャットもその他機能ももっと日本語化するとより使いやすくなると思います。期待を込めて★4つにいたしました。

アークテリクス公式オンラインストア
Japan
Almost 2 years using the app
April 2, 2020

Pretty intuitive, but I did have to do a little digging to figure out a few things. Overall I like it a lot.

Stripes of Grace
United States
Almost 2 years using the app
Edited December 5, 2014

Updated Review----
Much improved. Seems a lot more stable now.

Earlier review----
Good when it works.

Unfortunately though, have to agree with the review by Sydney Vapor Premium E-Juice. When the server is up, it works great, problem is more often than it should be, it's down. This means whilst able to sign-in, it lags, can't edit or create email campaigns, which is the main purpose of this app. 502 Bad Gateway is the error message received.

Hopefully, this is problem will be rectified soon.

This could be a fantastic app because it pulls products from your store, more customization options would be nice though.

Nneyah Cards
Nigeria
Almost 2 years using the app
May 26, 2017

pretty good so far ... still need some tweeks to make it worht the money they charge..

Cobra Tactical Systems
United States
Almost 2 years using the app
May 23, 2016

I really like this app. There are a few more improvements I'd like to see (the ability to sort subscribers by clicking on the headers) but I already like it better than mail chimp!

Andra Skin
United States
Over 1 year using the app
June 24, 2019

i've started my first email campaign so fingers crossed. directions were detailed and easy to follow. i'm not too happy with the options available for the email logo. my logo looks huge and with the title of the business and subtitle it just looks weird. i'd like more placement, appearance, and size options.

Alligator Woods Creations
United States
Over 1 year using the app
Omnisend replied June 26, 2019

Hi, thank you for your honest feedback, glad your first campaign went smoothly! We will pass your feedback to our product team, meanwhile, the best solution for the logo would be to resize it in Paint or any other image editor and add the resized logo to Omnisend.

December 20, 2022

Packed with really great business tools totally free, and super easy to navigate and use. The one and only reason I can't give 5 stars is that I've reached out to Customer Care twice without any response. Thankfully it's not a hard app to navigate though and most users will get by - worth getting this app for sure.

Sydney DJ Classes
Australia
Over 1 year using the app