Omnisend Email Marketing & SMS

Omnisend Email Marketing & SMS

by Omnisend

Sell More with Email & SMS Marketing Automation

4.7 of 5 stars(3967 reviews)

Drive sales on autopilot

Recover abandoned carts, reactivate lost customers and engage them throughout their customer journey using email, SMS, and push.

Get started in minutes

Increase sales, not the workload with one-click Shopify integration, email templates & pre-built automations. Easy migration from Mailchimp.

Combine email with SMS

Weave SMS & MMS into your campaign mix. Drive higher conversions from email + SMS automations to provide a consistent customer experience.


About Omnisend Email Marketing & SMS

Omnisend is an Email & SMS marketing platform used by 70,000+ ecommerce merchants who want to increase sales, not the workload. We’re the only marketing automation platform that has a G2 ease-of-use rating as high as 9.3, after all!

Our full Shopify integration, pre-built automation workflows and intuitive, no-code editing make it seamless to get you up & running without diving into the smallest details - unless you really want to.

Sell while you sleep with pre-built workflows

Convert store visitors to shoppers with pre-built ecommerce automations for the following and more:

  • Cart abandonment
  • Product abandonment
  • New subscribers (welcome emails)
  • Customers likely to churn (winback and reactivation emails)
  • Customer feedback and product reviews

All messages, subject lines and workflow settings are pre-built, so you can get up and running in minutes.

Send stunning newsletters

Create beautiful, shoppable emails in minutes with:

  • A drag & drop email builder
  • Ready-made, responsive email templates
  • Dynamic coupon codes
  • An automatic product picker

Plus, you can automatically resend campaigns without any tedious manual work!

Build your Email and SMS lists

Seamlessly collect email and/or SMS opt-ins using our mobile-friendly, fully customizable popups, signup boxes, landing pages and even a wheel of fortune.

Improve your targeting with robust segmentation

Boost your conversions with well-targeted, personalized messages across email, SMS, push notifications and use the built-in audience sync for Facebook & Google ads.

Create segments for:

  • High-value (VIP) customers
  • Likely-to-churn customers
  • Specific category/product shoppers
  • First-time/repeat customers and many more data-driven types of audiences.

Combine email with SMS and push notifications

  • Send FREE SMS on any plan
  • SMS available worldwide
  • Push notifications and SMS can be used in campaigns & omnichannel workflows

No need to pay for multiple apps anymore!

Analyze your campaigns and your customers

  • Sales dashboard
  • Campaign, automation and form performance reports
  • Personalized benchmarks to compare against industry brands
  • Live view of store visitor activity
  • Customer Lifecycle Stage breakdowns

Headless Commerce Compatibility

Custom storefronts & single integration API. Contact us before installing.

24/7 Support

  • 24/7 live chat & email support
  • Dedicated customer success managers for Pro plan users w/15K+ subscribers & Enterprise plan users
  • On-demand Omnisend Academy training & live webinars

Enjoy all features on any plan

Get started by accessing all Omnisend's features on the Free plan. You can upgrade your plan to suit your list size.

Integrates with

  • Gorgias,
  • Justuno,
  • Recharge,
  • Aftership,
  • LoyaltyLion,
  • Loox

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

FREE

Free

Reach up to 250 contacts (unlimited list size) with the Free Plan.

  • 500 emails/mo & up to 60 International SMS
  • Professional Looking Email Templates
  • Pre-built Automations & Workflows
  • Popups & Signup Forms

STANDARD

$16/month

Reach up to 500 contacts (unlimited list size). Upgrade as you grow.

  • Includes EVERYTHING in Free
  • 6,000 emails/mo & up to 60 International SMS
  • Customer Success Manager from 60k Contacts
  • 24/7 Support

PRO

$59/month

Reach up to 500 contacts (unlimited list size). Upgrade as you grow.

  • Includes EVERYTHING in Standard
  • Unlimited Emails + Free International SMS/MMS
  • Customer Success Manager from 27k Contacts
  • Advanced Reporting

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    90% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    3% of ratings are 1 stars

Most recent reviews

Framebazaar

Amazing support. I have just started using Omnisend and I am totally loving it. I had an issue with an import and Alexander from the support team was super quick in resolving my issue. They shared a support video specially for me to solve my issue in less than 10 minutes which was quite remarkable. A super turnaround time. The only thing I would want them to do is to have more email and form template options for the art and photography businesses. Their current templates are also great but if we have more options that would just be perfect! The best app for email marketing and kickass support!

SINGAREA

Such a shame to treat your users the way you do, guys. This is the worst customer service I've ever experienced after a drunk sales lady on the farmer market.... Kristina is scaring your subscribers away. We chat for the last couple of days but with every single message, she acts like it's the first time. You charge but DO NOT provide services. And your customer service (no, it's not) acts like it is ok. Upset and disappointed. Do not recommend.

Developer reply

October 26, 2021

Hello there! Thank you for your review!

Providing great customer support is our top priority, and we apologize for any inconvenience you faced. Our senior support consultant has contacted you to assist you in resolving this issue.

We appreciate you taking the time to bring this to our attention!

Khuba

I love this app because it offers a very simple and easy to use interface. On top of that they have wonderful customer services and offer free training on maximizing your email marketing efforts.