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Email & Marketing Automation by Omnisend

Email & Marketing Automation by Omnisend

Developed by Omnisend

1767 reviews
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Price: From $0.00 / month Free Trial: 14 days More info
  • Convert visitors into happy, repeat customers—from growing your email list to automated email and SMS campaigns & abandoned cart recovery, Omnisend (previously Soundest) will help you to sell 20-30% more.
  • Master email marketing in minutes—skip tedious work with single-click Shopify integration, ready-to-use email templates & automatic product import.
  • Get all the email marketing tools in one single platform—enjoy seamless usability without overpaying for separate apps.

Join more than 30,000 Shopify merchants that have trusted their email & marketing automation to Omnisend (previously Soundest). Our platform provides a complete solution for connecting your ecommerce business with potential and existing customers across multiple customer journey touchpoints.

Drive sales at scale


Email & SMS marketing automation is all about sending anticipated, contextualized and relevant messages at the right time. Capitalize on pre-built automation templates that you need to set up only once. Then, sit & watch your sales growing on autopilot with:



  • Browse Abandonment - target visitors who browsed specific pages and left your store.

  • Product Abandonment - send product recommendations based on the products your visitors actually viewed and haven’t added to the cart.

  • Cart Recovery - win back up to 20% of orders by reaching your shoppers that have abandoned their shopping cart.

  • Welcome emails - Greet your shoppers and introduce your brand right after signup.

  • Confirmation emails - Acknowledge recent transactions by sending branded and automatic order, shipment and cancellation confirmations.

  • Re-activation - subtly reach your inactive customers and encourage repeat purchases.

  • Order Follow-up - get valuable feedback from those that recently ordered from your store.


  • Design state-of-the-art newsletters in minutes


    Skip all the tedious and time-consuming newsletter setup process. No need to code, integrate or learn anything new. Our drag-and-drop Content Editor is intuitive and gives you all the tools to enjoy the results at the speed of light.



  • Email templates - save your time with beautiful, out-of-the box newsletter templates that convert. Customize as you wish.

  • Product Picker - import products and all the details 10x faster right from your store with Omnisend’s signature feature.

  • Product Recommender - add your bestselling or newest products to your emails with a single-click.

  • CTR Boosters - incentivize your email recipients to take action with our interactive Scratch Card or Gift Box elements.

  • Discount Coupons - spoil your subscribers by offering unique discount codes.


  • Choose how to grow your email list


    Have the freedom to decide how to turn your visitors into subscribers. Omnisend’s forms are mobile-friendly and fully customizable to your needs.



  • Signup boxes - place an always-visible and non-intrusive signup widget so that your visitors can opt-in at any time.

  • Popups - assign rules and decide which visitors get a popup invitation, including when and where.

  • Wheel of Fortune - award your visitors with a prize in exchange for their email address.

  • Landing pages - customize dedicated landing pages to any of your marketing campaign needs.


  • Send effective marketing campaigns


    We make sure your promotional campaigns perform as well as they look like.



  • Campaign Booster - get 30% more open rates by automatically re-sending your campaigns to non-openers.

  • A/B testing - test which subject line generates more interest and delivers better open rates.


  • Always be in control


    Omnisend gives you the means to personalize your email communication and track the performance in real-time.



  • Website Tracking - see what pages, product categories and items your anonymous and know visitors are browsing on your store in real time.

  • Lists - send the right message to the right people depending on how they signed up to your campaigns.

  • Segmentation - bring more personalization by targeting subscribers based on their characteristics or shopping behavior.

  • Reports - understand, track and improve forms, campaigns and automation performance with our in-build analytics package. Find out exactly how much sales email marketing is generating for your business.


  • Ready to convert your visitors to repeat customers? Omnisend is perfect alternative to Klaviyo, Beeketing, Mailchimp, Conversio or any other email platform.



    Get our app and experience all of Omnisend’s benefits in just a few clicks. Every new users starts with a 14-day, obligation-free Premium trial. After 14 days, you choose whether to keep using our Premium plan or continue with our Free plan, which includes 15,000 emails per month (up to 2,000 emails per day).


    Visit our pricing page and learn more about Omnisend Premium features that increase your sales.


    Omnisend is also available in Spanish.


    Always available support



    We give you stellar support and helpful advice anytime you need it. Check out our Knowledge Base, shoot us an email, or just write us a direct message on our platform. We’re available 24/7 for all—both Free and Premium users.

    Email & Marketing Automation by Omnisend reviews

    1767 reviews
    1. 5 stars (1622 reviews)
    2. 4 stars (94 reviews)
    3. 3 stars (15 reviews)
    4. 2 stars (8 reviews)
    5. 1 star (28 reviews)

    so nice . we fell so happy . thanks

    posted

    This was a bait and switch for me. The details talk about being an all in one email platform but thats not true. If you want to send an informational email, you can't, if you want to send a thank you email, you can't, if you want to include only a video, you can't.
    This app requires me to include a product in every email that I send. When I asked for help I was rudely informed that this platform is meant for businesses with more products than I have. It really turned me off and made me feel like a second rate business owner. Their customer services handled this really poorly.

    posted

    Very easy to sign up but difficult to cancel. No phone number and oftentimes you wait ridiculously long to have an online chat. I sent 1 email for $150. They were totally unwilling to help me out in any way.

    posted

    Wasted 4 hours of our time creating a campaign to only know that our account had been suspended and we can not send the email to our subscribers. We chatted with their team and were told we needed to check on the subscribers and see who is old and who is inactive? Really? We followed their magical and so-smart technique of filtering who is old and inactive and that gave us 90% of our subscriber are old and inactive!!!! Our site hasn't even been one year but the emails we have been collecting are old and inactive. So stupid!!!

    posted

    It was ok easy to use but when i signed up i was paying $10 a month come to find out i was being charged $30 and had no idea it just charges you more the more subscribers you get and i didnt realise didnt like that they just change the amount

    EDIT: from 2 star to 1 . ok so i gave it another chance it offered me a year at $15 a month and every month it increased AGAIN but this time i found 2,000 subscribers on my list from a weird email @ru ? seriously 2,000 of them its like they added all these fake emails to my list to up my price tier to get me back near $30 a month i don't trust this app at all now. They say they didnt add anything to my account but there's 2,000 emails 123@live.ru to25to@live.ru and now my gmail is full of spam emails from these addresses i am so pissed. buyer beware! and i NEVER leave bad reviews but i am so upset about this

    posted

    When importing subscribers, customers and contacts from my business who have actually signed up on the website or bought products, omnisend automatically sets around half of them as "non-subscribed" - therefore half of my subscribers will never see any of the emails sent out. Not a very good system as there is no manual override or way for you to set them back to subscribed by yourself.

    However, after this happening I have been in contact with customer support, who was very quick, friendly and helpful - who has reinstated my subscribers. Still - this step should not really be necessary if the system did not have this strange issue.

    Be very aware of this flaw in the app and that you will have to contact customer service and at their discretion have them set your subscribers from non subscribed back to the correct subscribed status.

    Will be testing the app more to see if it fulfills our needs as an email marketing system after a rocky start to using it.

    UPDATE : After having even more problems loading up lists which I have already paid to be cleaned, the system automatically stops campaigns from running. The support screenshot guides which show how to remove inactive emails are completely wrong and out of date as the company has updated their system but not the screenshots, so all fields are different and impossible to follow the guide. I have been sent this wrong guide now about 3 or 4 times by various support staff.

    So far omisend, although has a fairly nice interface, is a complete headache and waste of time using in practice compared to other email marketing systems.

    posted

    The worst service ever!

    Since the transition from Soundest to Omnisend they are charging my credit card for the premium service, but actually they are not giving me the benefits what I'm paying for. This situation is unacceptable and I was paying the last two months for nothing!

    I just want my money back! And hope that anybody else is experiencing this problem.

    posted

    Buyer beware!!! Product is good but pricey AND you can only cancel your subscription via their live chat which they rarely support or have anyone on. I've tried to cancel our subscription several times over their live chat (as they require it that way) but they've never responded. Now we have to refute the charges with my credit card company.

    posted

    Its not free. I paid $150.00 and was not able to send my newsletter as they requested I clean up my email list of which all emails were from subscribers from my website.

    posted

    They should change there ad here its says 15,000 free emails but that its not true its 2,000 emails on a list, and sometimes it says you have reached your quote for the month and i haven't even sent one. You also can not pick and add things to your email unless you have the over priced paid version.

    posted
    Get
    From $0.00 / month

    Every new users starts with a 14-day, obligation-free Premium trial. After 14 days, you choose whether to keep using our Premium plan or continue with our Free plan.


    Our Free plan includes 15,000 emails per month with up to 2,000 emails per day. Check out our pricing page to learn more about our Premium features.

    14 days

    Requirements

    Omnisendfree

    Support & Sales

    Omnisend
    support@omnisend.com
    omnisend.com/
    not provided
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