Omniva shipping

Dear Omniva IT Department,

Please change the developer for the Shopify Omniva plugin.

During high traffic periods on the Shopify e-store, the plugin fails to generate addresses and shows an error to customers.
Entering the same address multiple times (5-6) results in errors.
Today, the app displayed the message: "We're sorry, but something went wrong. If you are the application owner, check the logs for more information."
These issues are severely impacting Valensnutri.com's business, leading to frustrated customers and lost sales. Immediate action is required to resolve these problems.

Thank you for your attention to these issues.

Not working at all. Just not logging it and that's it.

not working

App was working, then not working anymore for a while as they were updating it. Then working again with a new unfriendly interface.

Broken again for a time forcing us to contact clients to ask delivery pakomat prefered.

Then working again.

It feels not to serious. The only reason we use it in baltic region is because of its wide use there. But a bit of a pain to work with this app.

App not generating labels, duplicating orders, errors when editing and saving. The old app at least was working. This is unacceptable because we have 1000+ orders each month and we can't just manually create all orders.