Omnivore for Marketplaces

Rating both the app and the support provided by Omnivore!
Our experience with Omnivore so far has been nothing but positive. The app was easy to install and configure in our Shopify environment with the Omnivore platform one of the cleaner and more intuitive to use once you get under the hood. Given the complexity of the Amazon marketplace itself, Omnivore have been a great partner to support the business dipping a toe into the water.
Knowledgable, patient, swift to respond and a pleasure to work with - a true partner. As one of the most competitive on the pricing front, all of the above speaks volumes as to why Omnivore comes so highly recommended by peers.

Setup for the integration between Trademe & Shopify. I sell on eBay but Omnivore is a lot more expensive than alternatives so I keep it to trademe.
Omnivore is the only app offering an integration like this now Tradevine stopped their API however there are some issues:
1: Omnivore takes data from Shopify, not Trademe listings so all Trademe-specific data will be lost
2: No allowance for individual variant listings. These can only be grouped
3: No ability to have multiple product listings in different categories or different descriptions & titles - big downside results in SIGNIFICANT loss of sales
4: No ability to manage or answer questions
5: A big one - No website-based management area. Running multiple stores means we need to set up multiple apps in Shopify and to access Omnivore we need to login to Shopify and then access Omnivore for each store. Very time-consuming and sloppy
6: Difficult interface for managing listings
7: No feature to add question text across all listings or information on description pages (offered in Tradevine)
8: No integration-based refundability

My guess is Omnivore looks at Trademe as a very small market and is focusing more on other markets.

The upside is this is free software for the Trademe side of things and Trademe has basically no suitable solutions if you are a professional seller. If Omnivore made appropriate improvements this would be awesome software and I would be willing to pay for it

Affordable, helpful and friendly support, does the job well!

I am still on the free trial stage but have got everything set up now and the software is much better than what I've used in the past. The ability to list on catch, amazon and eBay is also extremely helpful; much cheaper than having individual apps for each!

Further more the support I've received from Fern is above and beyond. Not only super friendly but extremely helpful as well. She has contacts within eBay and contacted them directly in regards to an issue we had with them. No other app support team has done that for us before and when I try and contact eBay directly myself I could never resolve the issue as if you've dealt with them in the past you'll know their support team for sellers is pretty horrible.

Anyway if you're a complex eCommerce store with multiple marketplaces then I highly recommend this software!

The help we get through Omnivore support is really great! Special thanks to Gareth. He has helped me a lot setting up ebay and making sure the inventory syncs.

Been using the Omnivore app for years now. We sell on loads of marketplaces and nothing compares to the ease of this app when it comes to listing and managing orders.

Their customer support is exceptional, and I would like to give special recognition to Gareth Midson for his consistent availability and invaluable assistance in navigating any challenges we encounter in the interaction between Omnivore and Catch.

I have found this app very easy to use and has performed well since we started using it around 18 months ago. More importantly, the customer service from the company has been faultless from day one - they respond quickly and often go out of their way to resolve difficulties that may arise from time to time with the marketplaces we sell in. 10 out 10 in my opinion.

We have integrated our Shopify with a third party seller and it is already paying off super quick! Previously we were manually adding, taking stock away, uploading files etc but now life is so much easier with the Omnivore integration.
It is the biggest time saver for us and once you get your head around setting it up, it is well worth it.
The support we received from Debbie + Steve was first class and their patience and knowledge was super appreciated.
Thank you!

Amazing app & amazing support! Was able to get live on Catch, Ebay & Amazon which has increased sales :)