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One of the worst apps I have ever used. Totally user-unfriendly, overpriced for what it does and in my eyes 20 years out of date. Had this app for almost a year now and definitely do not recommend it.
Hi, we're sorry you didn't have a great experience with Omnivore. We'd love to have the chance to put that right. We have reached out to you and hope we can connect soon to talk through your experience.
Absolutely fantastic customer service from Ryan. Any problems I have had in the setup have easily been sorted out
I had a lot of problems with this app. I had to have a lot of help to get started with Trade Me and I was never able to get onto eBay.
A total waste of money! Please avoid
Wonderful application! I was able to set up multiple marketplaces and manage my orders with ease. Excellent customer service!! Would highly recommend to any business (large or small).
A great experience thus far. Yes there's a bit of a learning curve, however it is becoming increasingly easy to manage multiple channel feeds. There is room to improve, of course, but we are very happy. Customer support has been nothing short of amazing (5 stars there for sure!).
Thanks for your review, we are always happy to hear such great feedback about our Support team.
it looks like this is going to be their first Review.
Customer Support is okay, nothing special don't expect a reply for a few days and don't expect a clear answer only short one-liners to fob you off.
But the deal breaker is the way they charge fees and invoicing.
You will get an invoice in AUD only to be billed in USD so 1% of your total orders, if it was billed in AUD is okay but it's not you're slugged in USD via the Shopify.
This is very sneaky stay away
DO NOT install this app. This developer provides little to no support or service. IF you can get it to work it works fine BUT if you need any help dont expect any. 3 weeks Ive had unresolved support issues and all i keep hearing is "we will get back to you after we have dealt with other things". so i am uninstalling this app.
The team doesn't seem to care much about the customer concerns /questions, doesn't reply to email or phone. System is working so far, but would have been great if City Beach Software can answer customer questions.