Estimated Delivery Pickup: EDP , 290 reseñas
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Great support given by Ms. Hritvi . She solved our urgent issue very promptly and guided us through the new changes / updates . Great customer service.
Thank you for taking the time to share your experience! We greatly appreciate your feedback. 😊
➝ We’re thrilled to hear that Ms. Hritvi provided exceptional support. Her prompt resolution of your urgent issue and guidance through recent changes and updates exemplify our commitment to excellent customer service. We appreciate your kind words for her!
I have used this app for several years. It works pretty well with some basic but necessary features. I use it for a floral business. Allowing customers to choose a delivery date is important and works well. The app also adds a "note" section, which is important for customers to leave a card message. I also love the date disable feature. This allows me to make certain days unavailable.
I have had a few small issues, but the customer support has always resolved the issues and in a timely manner. Sometimes almost immediately.
Hello, thank you for your wonderful review and rating.
➝ We are delighted to hear that you have been using our app for several years and that it works well for your floral business.
➝ We are glad that you find our features useful and convenient, such as the delivery date, the note section, and the date disable feature.
➝ We appreciate your feedback and your loyalty as a valued customer.
➝ We are always here to help you with any issues or questions. Please feel free to contact us anytime. Thank you for choosing us.
They are very kind and the plugin works well!
Thnk you for your review :-)
Customer support by Hritvi was very helpful. Thank you.
Thank you for your valuable feedback on our app.
I have some issues that need support, your response is very quick and useful! Another improvement is the support with this app on the payment page. Thank you!
We're glad that you had a quick and useful response from our support team.
We're also happy that you appreciate the improvement of our app.
We value your feedback and your satisfaction, and we hope you continue to enjoy using our app. 😊
Great support, handled issues quickly. Very polite and professional. Highly recommended!
Thank you for your review.
Thank you writing for our support team.
We're also happy that you appreciate the improvement.
very good support, fast and successful!
Thank you very much for your valuable feedback...
Can be very glitchy, don't know what happens that i sometimes don't get my customers time and date. Or I've tried testing on my own site, choose delivery in the first page, hit next, and it takes me to pick up??? It's great when it works, a huge pain for us and the customers when it doesn't.
Hello Stephanie, I hope you are doing well.
➝ So the other delivery method option you're seeing on the checkout page is from Shopify and you can check Settings > Shipping and delivery in Shopify.
➝ Our app is only working on the cart page and there is nothing our app does on the checkout page
➝ In the Shipping and Delivery uncheck the This location offers local pickup / This location offers local delivery options from the Local pickup and local Delivery.
https://prnt.sc/50Ub-t1ocxVd
While the app is usable, it lacks certain features. For example we offer multiple shipping options and only need the app to work for one method of shipping. We also need the date and time slot picking to be mandatory because otherwise customers can bypass selecting the time slot. To be able to do both, we just needed the time slot picker to have an additional option that can be picked by those who do not need to pick a time. That way everyone can only checkout once they pick a time, whether it is for those requiring the time slot or not.
We tried to suggest this and a few more to the developers but for every suggestion, the answer is no, can't do. It's like they have no interest to improve the app at all. Oh well, once we find a better app we shall not be continuing with this. The two stars is for the frustration that came from trying to give you guys feedback.
Thank you for sharing your feedback. We apologize for any inconvenience you've experienced with the app's features. We understand your need for specific shipping options and the mandatory date and time slot picking.
To address this issue, we have a solution for you. We can disable the "checkout" button until the customer selects the date and time. This ensures that customers cannot bypass the selection process. If you would like to implement this solution, please contact our support team at appsonrent@gmail.com. They will provide you with the necessary code to disable the checkout button until the date and time are chosen.
Once again, we apologize for any frustration caused, and we appreciate your feedback. Please reach out to our support team, and they will assist you further.
Good support when we had any issue, and app is working as expected and easy configuration panel and also easy to handle orders.
Thank you for the positive review!
We're glad to hear that our support was helpful whenever you had any issues. It's great to know that the app is working as expected for you. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you for using our app!