Estimated Delivery Pickup: EDP , 290 reseñas
Refinar
-
Por calificación
Can be very glitchy, don't know what happens that i sometimes don't get my customers time and date. Or I've tried testing on my own site, choose delivery in the first page, hit next, and it takes me to pick up??? It's great when it works, a huge pain for us and the customers when it doesn't.
Hello Stephanie, I hope you are doing well.
➝ So the other delivery method option you're seeing on the checkout page is from Shopify and you can check Settings > Shipping and delivery in Shopify.
➝ Our app is only working on the cart page and there is nothing our app does on the checkout page
➝ In the Shipping and Delivery uncheck the This location offers local pickup / This location offers local delivery options from the Local pickup and local Delivery.
https://prnt.sc/50Ub-t1ocxVd
The app functions great for our local delivery logistics, though it did need a lot of custom code tweaking to tailor it to our Cart/Checkout page and functionality. Fortunately, the developer is very responsive, finds the solution, and is quick to turnaround a request, very pleased...
Date & Time Required doesn't work. Customers would still go through checkout without selecting the date and time.
While the app is usable, it lacks certain features. For example we offer multiple shipping options and only need the app to work for one method of shipping. We also need the date and time slot picking to be mandatory because otherwise customers can bypass selecting the time slot. To be able to do both, we just needed the time slot picker to have an additional option that can be picked by those who do not need to pick a time. That way everyone can only checkout once they pick a time, whether it is for those requiring the time slot or not.
We tried to suggest this and a few more to the developers but for every suggestion, the answer is no, can't do. It's like they have no interest to improve the app at all. Oh well, once we find a better app we shall not be continuing with this. The two stars is for the frustration that came from trying to give you guys feedback.
Thank you for sharing your feedback. We apologize for any inconvenience you've experienced with the app's features. We understand your need for specific shipping options and the mandatory date and time slot picking.
To address this issue, we have a solution for you. We can disable the "checkout" button until the customer selects the date and time. This ensures that customers cannot bypass the selection process. If you would like to implement this solution, please contact our support team at appsonrent@gmail.com. They will provide you with the necessary code to disable the checkout button until the date and time are chosen.
Once again, we apologize for any frustration caused, and we appreciate your feedback. Please reach out to our support team, and they will assist you further.
I was excited to use this app to help limit orders per day. The problem is that it would glitch and allow customers to pick a day that was already maxed out. It would also sometimes allow them to chose a date that had already passed. I contacted customer service though shopify and 4 weeks later still there was no response from the developers.
Hi there,
I am sorry to hear about that and I really apologize for the inconvenience.
We might have replied to your email, please check your spam folder if you don't find a reply to your inbox.
Please check the below screenshot of the reply we have sent you reply to the email:
https://prnt.sc/tjhowv
We had many bug with you app. About the dates setting, slots setting and compliance with the conditions we applied to the system
Great customer service. The app is great too, super easy to set up and just the right features needed. I wish to see more feature such as Delivery date to display on the checkout pages. as well as multiple cut-off time.
Thank you so much for your feedback! 😊😊😊
Great app, excellent (and fast) support, would highly recommend. Chose this app after reviewing several options, happy I made the right choice.
Thank you for your valuable feedback!
Provide some detail about what you did or did not enjoy abonts decide whether to use this app. merchants decide whether to use this app.
Thank you for your valuable feedback!
Amazing customer service. Fast answers and really detailed feedback.
The app is easy to use and very user-friendly
Thank you for your valuable feedback!