
Estimated Delivery Pickup: EDP
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I like the app. but the problem is every now and then it conflicts with my theme. and my menu stops working. This time you can't even Add To Cart from product page. But when I disable the app. everything works fine. I am thinking of switching to different app.
Hello there,
I am sorry to hear about that and I really apologize for the inconvenience.
Can you please start a conversation with us about the issue you are facing in the app so we could resolve that and give a great experience with the app?
Please use the below email address for a conversation.
appsonrent@gmail.com
Usamos esta aplicación para que nuestros clientes puedan agendar la fecha y hora en que necesitan recibir sus pedidos! Tiene algunos detalles q son mejorables, pero cumple
Thank you for your feedback! 😊
Easy and simple to use. Great support from the team as well as I needed the calendar to be aligned with the checkout button. It looks great now, thank you!
Thank you for your valuable feedback!
Great app and does exactly what we need. Had an issue when using with another app but the customer support team is resolving it. Thanks!
Thank you very much for your valuable feedback!
very quick chat support. 5 stars for that. quick practical customization as per the needs of my store.
Thank you for your valuable feedback!
Able to resolve an issue within a short time frame! Excellent! Would recommend this app for those who are looking for convenience and tip-top customer service.
Thank you for your valuable feedback!
Can be very glitchy, don't know what happens that i sometimes don't get my customers time and date. Or I've tried testing on my own site, choose delivery in the first page, hit next, and it takes me to pick up??? It's great when it works, a huge pain for us and the customers when it doesn't.
Hello Stephanie, I hope you are doing well.
➝ So the other delivery method option you're seeing on the checkout page is from Shopify and you can check Settings > Shipping and delivery in Shopify.
➝ Our app is only working on the cart page and there is nothing our app does on the checkout page
➝ In the Shipping and Delivery uncheck the This location offers local pickup / This location offers local delivery options from the Local pickup and local Delivery.
https://prnt.sc/50Ub-t1ocxVd
The app functions great for our local delivery logistics, though it did need a lot of custom code tweaking to tailor it to our Cart/Checkout page and functionality. Fortunately, the developer is very responsive, finds the solution, and is quick to turnaround a request, very pleased...
Date & Time Required doesn't work. Customers would still go through checkout without selecting the date and time.
While the app is usable, it lacks certain features. For example we offer multiple shipping options and only need the app to work for one method of shipping. We also need the date and time slot picking to be mandatory because otherwise customers can bypass selecting the time slot. To be able to do both, we just needed the time slot picker to have an additional option that can be picked by those who do not need to pick a time. That way everyone can only checkout once they pick a time, whether it is for those requiring the time slot or not.
We tried to suggest this and a few more to the developers but for every suggestion, the answer is no, can't do. It's like they have no interest to improve the app at all. Oh well, once we find a better app we shall not be continuing with this. The two stars is for the frustration that came from trying to give you guys feedback.
Thank you for sharing your feedback. We apologize for any inconvenience you've experienced with the app's features. We understand your need for specific shipping options and the mandatory date and time slot picking.
To address this issue, we have a solution for you. We can disable the "checkout" button until the customer selects the date and time. This ensures that customers cannot bypass the selection process. If you would like to implement this solution, please contact our support team at appsonrent@gmail.com. They will provide you with the necessary code to disable the checkout button until the date and time are chosen.
Once again, we apologize for any frustration caused, and we appreciate your feedback. Please reach out to our support team, and they will assist you further.