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2021년 8월 24일

Such an easy integration and can't stress how helpful the support team are. It makes all the difference.

Mango Tree Knobs
영국
앱 사용 기간 4개월
2022년 6월 14일

Quick and easy once installed - thanks for the support also on syncing existing products into the app

NutriPaw
영국
앱 사용 기간 4개월
2020년 10월 16일에 편집됨

16/10/2020
Cedcommerce have replied to my negative review , their reply is total rubbish and not true, the app does not work. Their experts have only managed to list an additional 100 products in over 2 months, their customer support is not 24/7 at all and they just disappear for weeks without a reply even though they promise to fix it , lots of false promises and lies from this company sadly, as customers we deserve better !!!! 02/09/2020 Still not working, Im actually getting tired of asking them to fix it, they told me they have 500 happy customers which i really doubt. It simply is not working. Onbuy have now told me to upload via CSV and not to use the app anymore
Cedcommerce keep telling me if i sign up for the plan they will make it work Awful app , awful customer support, 27/08/2020
We have just noticed that the few products that actually did upload were sent as refurbished and not new, this seems to be another bug that needs fixing Even though the app doesnt work I have been told that i must now pay.
I think this app is getting closer and closer to the bin !! unless they very quickly sort it out. 26/08/2020 We have managed to load just a few items to onbuy, we have many many items processing, which have been processing for days now and they do not load, have been waiting all day for a response from Cedcommerce. So at the moment the app is still not working as it should. Its been 2 1/2 weeks of solid work from us which really should not be necessary 25/08/2020
It has been a hard slog to get this app working as there were a lot of bugs but today I can confirm that the order processing side of the app is working, the only issue is that you must enter a tracking number or it doesn't ship on the onbuy side. 18/08/2020
it Simply does not work . I have tried to get some resolution with Cedcommerce but the answer is always tomorrow !!! When i see it working i will change this feedback

Watch and Clock Parts
영국
앱 사용 기간 4개월
답글 CedCommerce개 2020년 10월 16일

Apologies for the inconveniences Watch and Clock Parts, it was unfortunate to see your survey for our OnBuy Integration Application.

We would like to inform you that our app is now working fine. The issues regarding false product condition has been resolved.

We appreciate your patience and we also understand how frustrating it is when things don't go as expected. We assure that from now things will run smoothly as ever and we are always here to help you with anything you need.

We do have a small request. Since the reviews of our products affects other merchants so would you please remove it once your problem is resolved.

Thanks and have a nice day

2022년 1월 21일

Excellent support and it looks like it does what it says on the tin. I now have all my listings & stock in FBA linked to Shopify & Onbuy.

SourceForMe
영국
앱 사용 기간 3개월
2023년 5월 3일

Very helpful, although not the most straightforward process, the support is quite quick and aims to go above and beyond to sort things out.

Organic Bargains
영국
앱 사용 기간 3개월
답글 CedCommerce개 2023년 5월 11일

Dear Organic Bargains,

We at team CedCommerce are extremely thankful to you "Organic Bargains"
for leaving us such a heavenly review.
Client satisfaction has always been our primary goal and for that we are available 24x7 making substantial efforts to meet desires like yours. It gave us immense pleasure to hear that you are very impressed with our service. We will strive to continue on this path and all we desire from your end is to stay connected with us along these lines.

Much appreciated and Regards.
Team CedCommerce.

2021년 2월 5일

Very patient with me for almost 3 hours, still some work for me to do to get my listings ready for Onbuy, but support so far was great. Thank you.

seasonalhomeonline.co.uk
영국
앱 사용 기간 3개월
2021년 10월 29일

Have to use this as there's no easy alternative, support from the team has been very good. Very helpful and still working on the sync but hopefully will solve the solution of getting our items onto onbuy thanks

Fitness Health
영국
앱 사용 기간 3개월
2021년 3월 30일

Great customer support, always happy to help you with how to use the app. The app itself can be difficult to work out at first but once you get used to it, it's great and a massive time-saver.

Toptoys2u Limited
영국
앱 사용 기간 3개월
2022년 8월 16일

Easy to install and manage. The support team is good. They are easy to reach over the Chat option they have.

The Retail Warehouse
영국
앱 사용 기간 3개월
2021년 3월 12일

I am quite convinced with the Onbuy app and service provided by CEDCommerce. This app just made the entire product upload process so much easier! I did come across some difficulty, but the support team are SUPER RESPONSIVE. One thing I really appreciate is that every time I have reached out to them with my concerns, they assisted me untill it got resolved with instant replies. This app proved to be quite efficient as it saved me so much time, by cutting down most of the tiresome manual process. I WOULD HIGHLY RECOMMEND this app to anybody who is looking for simplified and effortless selling on OnBuy.

TradeandSwap
독일
앱 사용 기간 3개월