Recensioner (82)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 11 % av omdömena har 1 stjärnor
3 november 2021

Summaiya and the team have been invaluable in integrating my store with OnBuy. From asking 1 question on the live chat facility, a whatsapp group was created for me with round-the-clock assistance with any query I may have and their response time is pretty much immediate. I cannot thank the team enough for their help - seriously recommend this connector to avoid the hassle of creating product listings and tracking orders externally!

Wave Spas
Storbritannien
2 dagar användning av appen
27 juli 2022

This app is not very thought through, and support is non existent. On our own Shopify website we offer our products as singles and bundles. For Onbuy, obviously we only want to offer the singles. The app can't work this out and therefore we haven't been able to upload our products. Support is extremely slow and hasn't been able to provide a solution, except creating separate EANs for the bundles, which is just wrong. Unfortunately I can't recommend this app.

Positive Science People
Storbritannien
26 dagar användning av appen
9 mars 2021

I used this app and found it easy to use and when I had any questions the support was excellent - thanks!

Articulate Gallery
Storbritannien
En dag användning av appen
Redigerat 27 september 2020

Complete waste of my time
I have spent nearly20 hours mapping attributes (which the app should be doing surely?) I have had attributes disappear when trying to publish products and some of the size attributes will not show up at all, I have one product with 4 size attributes but only 3 of them show up on the attribute mapping ??????. after setting everything up after repeated attempts. finally got 1 item to go up only to be told "Failed - default image required". the listing only has one image. aaaargh
Worst app i ever tried> CED commerce should look at shopify's ebay integration it is so easy to use and maps all the attributes and categories for you.
I could have listed a dozen items on onbuy in the time I have spent on this app. Complete waste of time
MAKE IT EASIER TO USE CED COMMERCE

MADKITTY2013
Storbritannien
6 dagar användning av appen
CedCommerce svarade 16 oktober 2020

Hey MADKITTY2013,
We are extremely sorry to hear that you are facing trouble with our extension. We would like to tell you that our OnBuy Integration is a vast extension with lots of functionalities, settings, terms & conditions. It is designed keeping in mind all the complications that sellers face while selling on OnBuy.
The reason why we believe this mishappening has occurred is because our demonstration team was not able to connect with you. After the purchase we were attempting get in touch with you to explain the process, but there was no positive response from your end.
We are sorry to hear this and would greatly appreciate the opportunity to discuss the issues further with you. Please reach out to us.
We will surely help you in the same way as we do with our all sellers once you get connected with us.
Hoping to hear from you soon

Redigerat 6 juli 2023

Great app. Support was really good and helped me set up very quickly. only issue I faced is 10000 product limit. you need to pay more to increase the limit. But overall experience was so good.

brandshd
Nya Zeeland
Ungefär 6 timmar användning av appen
Redigerat 10 mars 2023

It's been 2 months of setting up and communication is low. It's still not set up; I think Anoop has given up. I'm left in the dark without knowing how to move forward. I don't think this integration can handle stores with many skus.

The 7 day trial starts straight away and not when it's live. There's no stats to justify the expense of the integration. I don't know if my products will sell on Onbuy

Fixaball Ltd. Fixings and Fasteners UK
Storbritannien
2 dagar användning av appen
14 juni 2022

Quick and easy once installed - thanks for the support also on syncing existing products into the app

NutriPaw
Storbritannien
Ungefär 2 timmar användning av appen
13 juli 2021

Not a good solution for selling one onbuy. Used this to connect with Onbuy, tedious on not well thought out. Better waiting for a simple normal type integration, had to abandon half way through as could see it was going to be time consuming and a nightmare. This is before i even got to listing my products on onbuy

Mersey Spares
Storbritannien
Ungefär 20 timmar användning av appen
CedCommerce svarade 10 december 2021

We extremely regret that you had an unsatisfactory experience with our solution (or service) and assure you that we will do everything necessary to overcome this. Best in class solutions and customer satisfaction are our priorities. Our solutions are tested and improved on a regular basis since we believe there is always a room for improvement and that will surely happen in your case as well. Let us collaborate again and get this problem solved once for all. Hoping for your cooperation.

19 maj 2021

Must have APP. Great customer care, instant help. Thank you very much.......................................................................................

Baby Travel
Storbritannien
Ungefär en timme användning av appen
6 oktober 2020

This app is great, the team assisted me with all my questions. I know the app is new, so it was a little bit confusing for me in the beginning but with the help of a ced rep, all my questions and concerns were answered. My products were able to be listed within a few days of installation. The ced team helped me in creating the proper profiles and choosing the correct categories for my products. They would even skype and Whatsapp with me to provide better assistance. As with all my ced apps the ced team is always responsive and ready to help me. Now I don't have to worry about over selling my products.
Thank you for another great app CED!

Chicky Chicky Bling Bling, LLC
USA
13 minuter användning av appen
CedCommerce svarade 10 oktober 2020

Greetings from CedCommerce!

Your words mean a lot to us.Thank you for your appreciation. We know the complexities of the big marketplaces. Still, we keep trying to provide you with maximum optimized & automatic features to don't need to spend hours setting up your business on the OnBuy marketplace. It easily integrates your Shopify store with your OnBuy account so that your products get listed quickly on OnBuy. We put customer satisfaction as our priority and our support team is there to help you 24*7.

Thanks & best regards
Team CedCommerce