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Whilst it takes a little bit of configuration to get everything set-up and working well between Shopify and OnBuy, once set-up, this app does a great job of seamlessly syncing inventory and orders. I initially took the 7-day free trial but experienced some problems with configuration, but this was not a problem, they extended my trial until everything was working properly. The support is excellent. Geetika even called me to talk me through everything on the telephone and this helped me get it all sorted out. I recommend you try it out and see for yourself.
Great app. Support was really good and helped me set up very quickly. only issue I faced is 10000 product limit. you need to pay more to increase the limit. But overall experience was so good.
Quick response and accurate communication.
Perfectly and quickly solved the problem for me!
We have used the app to connect with Onbuy. The app has been ok, we had to overcome some issues where we didn't have EAN/Barcodes for some items, but Geetika was extremely helpful in getting things resolved.
I must say that the customer service has been very good and responses to our questions have been quick - at any time of the day we get a response which is very encouraging.
I think there are things within the app that we aren't using that we could benefit from, but so far no serious issues.
Despite a few issues caused by OnBuy themselves rather than the app developer, support has been very good. Would certainly recommend it for sellers looking to use this channel.
Customer service is extremely good. They are very happy and try to work with you as best they can. well done.
Very pleased with the help I got. I got quick solutions for everything and the communication was really good as well.
We are selling on many marketplaces, using many apps. This one working fantastic. But the best thing is a customer service/support. They are available 24h on chat. Quick response, they are able to replay for all my questions straight away. Fantastic. Great job. Thanks a lot.
Summaiya has beeen really helpfull in helping us set everything up.
We just started using the app, but until now we are really happy with how things went.
Installed and struggled to get our products to import, however the support team are amazing and super helpful. They are accessible on Whatsapp and even chased us to get our integration working. This top support has meant we are now fully integrated and super happy. Thank you