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The onboarding team was very friendly and helpful, saving lot of time to upload the information from our Shopify platform.
Absolutely dreadful. They cannot match the right products with the shopify site to the onbuy site. You end up spending much time trying to communicate with them to sort it out. I am going to leave them very soon if they do not resolve the matter. I have another feed company ready and waiting in the pipeline!
They're a great help in fixing problems I wish they would do more through email than whats app. I never have a problem with Aman he is always there to fix problems and explain different things for me
Great app easy to use, with excellent customer service when things go wrong.
easy to manage orders and stock within the app
Great app, support very helpful and fast to respond. Works well with the Shopify system for sending your existing inventory to Onbuy
I had some trouble uploading my products to the OnBuy marketplace. Fortunately enough the CED support team guided me through each and every step. The intricate details of the whole ordeal were crystal clear, to be honest, that helped me a lot with the Shopify App. Getting professional help is somewhat of a rare occurrence these days, but I’m glad I found the right team at the right time. CED is pretty good when it comes to work ethics.
This app is a little complicated on initial installation. However the customer service team are extremely helpful and on hand to assist with any issues that arise. Once I had submitted a few products to onbuy it became a lot easier to use thanks to the help of the customer service team.
Thank you for your valuable feedback ! At CedCommerce, we work hard to meet the expectations of our clients, providing top-class services and support. We are more than happy to hear we hit the mark for you. We wish to serve you again soon. Have a great day!
So far so good, seems easy enough to use. Wish there was some more information in the Help section, however, the Customer Service is fast and helpful so anything I wasn't sure about was resolved.
Delighted with the support offered, was kept updated throughout, would highly recommend for all businesses. Thank you
Fantastic shortcut to getting hundreds of products live on OnBuy with synced inventory. Customer support was excellent, keen to help you and make the task as easy as possible. I probably would never have got round to using it, but they practically did it for me:-)