評價 (115)

整體評分
4.1
各級評分數量
  • 83% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 14% 的評分為 1 顆星
2021年1月10日

The app did not do what the guys promised it would do. I had a chat with them before subscribing, they told me the app will synchronise inventory and order automatically. After subscribing the story was completely different: 1. the uploading of the first 10,000 SKUs will be done free, any other addition will be subjected to additional price; 2. The mapping of the inventory with the marketplace catalogue is manually done. And they were directing me on how to do the mapping, I had no clue of what they were telling me to do, so I paid them additional money to do it for me. We agreed the job will be done in two weeks. After two weeks, it was another story again, I still needed to add some other details to each of the SKUs, meanwhile, all my items uploaded to google shopping and facebook easily without any issue. But since they wanted additional details to be added before it can be mapped on their app, I paid them yet additional money for them to do it and be sure my items are listed on the market place. After two months, they did not do half of the job, even many of the ones they listed were listed in the wrong categories, which is as good as not being listed at all. It was a different story again!!. Meanwhile, they requested that all the payments should be paid through shopify, and that was what I did. But when I reported the problem to shopify, shopify simply sympathize with me and said the policy is that they cannot refund money paid to developpers, unless the developper agree to it. They refused to agree to the refund of the money. So I lost all the money both for subscription and the additional money for them to do the job, no work is done, and they wasted my time. No single truth comes from their mouth. They don't know what they are doing.

ahmony
英國
使用應用程式 大約1個月
CedCommerce 已回覆 2021年12月10日

We extremely regret that you had an unsatisfactory experience with our solution (or service) and assure you that we will do everything necessary to overcome this. Best in class solutions and customer satisfaction are our priorities. Our solutions are tested and improved on a regular basis since we believe there is always a room for improvement and that will surely happen in your case as well. Let us collaborate again and get this problem solved once for all. Hoping for your cooperation.

2023年5月10日

do not work, totally wasted time. not recommended!! only support the 10000skus, not products. means you could only feed a few listings.

jgstore17
香港特別行政區
使用應用程式 3天
編輯時間:2020年9月27日

Complete waste of my time
I have spent nearly20 hours mapping attributes (which the app should be doing surely?) I have had attributes disappear when trying to publish products and some of the size attributes will not show up at all, I have one product with 4 size attributes but only 3 of them show up on the attribute mapping ??????. after setting everything up after repeated attempts. finally got 1 item to go up only to be told "Failed - default image required". the listing only has one image. aaaargh
Worst app i ever tried> CED commerce should look at shopify's ebay integration it is so easy to use and maps all the attributes and categories for you.
I could have listed a dozen items on onbuy in the time I have spent on this app. Complete waste of time
MAKE IT EASIER TO USE CED COMMERCE

MADKITTY2013
英國
使用應用程式 6天
CedCommerce 已回覆 2020年10月16日

Hey MADKITTY2013,
We are extremely sorry to hear that you are facing trouble with our extension. We would like to tell you that our OnBuy Integration is a vast extension with lots of functionalities, settings, terms & conditions. It is designed keeping in mind all the complications that sellers face while selling on OnBuy.
The reason why we believe this mishappening has occurred is because our demonstration team was not able to connect with you. After the purchase we were attempting get in touch with you to explain the process, but there was no positive response from your end.
We are sorry to hear this and would greatly appreciate the opportunity to discuss the issues further with you. Please reach out to us.
We will surely help you in the same way as we do with our all sellers once you get connected with us.
Hoping to hear from you soon

編輯時間:2023年3月10日

It's been 2 months of setting up and communication is low. It's still not set up; I think Anoop has given up. I'm left in the dark without knowing how to move forward. I don't think this integration can handle stores with many skus.

The 7 day trial starts straight away and not when it's live. There's no stats to justify the expense of the integration. I don't know if my products will sell on Onbuy

Fixaball Ltd. Fixings and Fasteners UK
英國
使用應用程式 2天
2021年5月11日

Time wasters on board are the best mirror of this company, and the app it self. In request communicate with OnBuy regards illogical request company advisor just send you away. Shame!!!

Konstantin Antiques
英國
使用應用程式 1天
CedCommerce 已回覆 2021年12月10日

In consideration of your review we received, we have found that you seem to be distressed with the services we have dispensed to you. However, we always try to be at our level best, with the services we deliver and leave no stones unturned, yet your review is what we work for and it is justifiable. Let us collaborate again and get this problem solved once for all.

2021年7月13日

Not a good solution for selling one onbuy. Used this to connect with Onbuy, tedious on not well thought out. Better waiting for a simple normal type integration, had to abandon half way through as could see it was going to be time consuming and a nightmare. This is before i even got to listing my products on onbuy

Mersey Spares
英國
使用應用程式 大約20小時
CedCommerce 已回覆 2021年12月10日

We extremely regret that you had an unsatisfactory experience with our solution (or service) and assure you that we will do everything necessary to overcome this. Best in class solutions and customer satisfaction are our priorities. Our solutions are tested and improved on a regular basis since we believe there is always a room for improvement and that will surely happen in your case as well. Let us collaborate again and get this problem solved once for all. Hoping for your cooperation.