Overall rating
3.9
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
September 7, 2021

We have used the app to connect with Onbuy. The app has been ok, we had to overcome some issues where we didn't have EAN/Barcodes for some items, but Geetika was extremely helpful in getting things resolved.
I must say that the customer service has been very good and responses to our questions have been quick - at any time of the day we get a response which is very encouraging.
I think there are things within the app that we aren't using that we could benefit from, but so far no serious issues.

RueZone
United Kingdom
About 1 year using the app
May 5, 2021

Despite a few issues caused by OnBuy themselves rather than the app developer, support has been very good. Would certainly recommend it for sellers looking to use this channel.

Big Little Store
United Kingdom
About 1 year using the app
August 17, 2022

Customer service is extremely good. They are very happy and try to work with you as best they can. well done.

Just Horse Riders
United Kingdom
About 1 year using the app
August 10, 2022

Very pleased with the help I got. I got quick solutions for everything and the communication was really good as well.

Pennguin-Health
United Kingdom
About 1 year using the app
July 23, 2021

We are selling on many marketplaces, using many apps. This one working fantastic. But the best thing is a customer service/support. They are available 24h on chat. Quick response, they are able to replay for all my questions straight away. Fantastic. Great job. Thanks a lot.

MRS System
United Kingdom
About 1 year using the app
October 27, 2021

Summaiya has beeen really helpfull in helping us set everything up.
We just started using the app, but until now we are really happy with how things went.

Hydroponic Centre
United Kingdom
12 months using the app
March 26, 2021

Installed and struggled to get our products to import, however the support team are amazing and super helpful. They are accessible on Whatsapp and even chased us to get our integration working. This top support has meant we are now fully integrated and super happy. Thank you

EcoStardust
United Kingdom
11 months using the app
September 8, 2022

Amazing customer service on this app, really quick and helpful. A great all round app for selling on buy. Once you get the hang of it it's easy.

Mollie and Fred Gifts
United Kingdom
10 months using the app
Edited May 27, 2022

onBuys servers, are running slow at the moment. They are addressing the problem. The App in running fine. It's a bit fiddly but once you get the hang of it it's ok. Support is very knowledgable and helpful.

MuchMoreBeautyStore
United Kingdom
10 months using the app
December 8, 2021

I really like the app, the support team is very helpful, available everytime for quick response, highly recommended app

homedetail.co.uk
United Kingdom
9 months using the app