Cartly Slide Cart Drawer , 209 avis
Affiner
-
Par note
Very useful and simple to use, thank you for a handy app.)
Easy Install. A must have addition to all e-commerce sites.
The pop-up doesn't show at all. I tried clicking "Add to Cart" to test it, but the pop-up won't show up for some reason. I like the idea behind this app, but it didn't work for me unfortunately.
If you click on some features within the app, you are automatically put on to the paid plan without notice. You will then be billed monthly without any real notification that you've even accepted this.
The app itself is great. If they put paid features in the proper place where you are notified before you are automatically upgraded that would solve this problem. There is also no way to downgrade within the app. So your only solution is to uninstall it.
Thanks for your feedback. Sorry that you've faced such inconvenience and confusion! We would kindly inform you that the app has an informational bar on top of the settings page that notifies users about paid features. Anyway, no worries! We have already requested a refund for you from Shopify :)
Also, we've contacted you via email in order to discuss this situation.
Edit: The developer reached out and said we are not actually being charged, just approved up to the minimum tier of $9.95/30 days. I raised the score because it did work otherwise. If possible it should be updated so the free tier doesn't send an email saying that you approved charges on the free their of an App.
Installed the app on the free tier and then I get an email saying I approved it at $9.95/30 days? like WTF
Thanks for your feddback and sorry that you've faced such confusion. We would kindly inform you that the app needs the charge to be approved even if you are using the free plan. The thing is that if you decide to use the paid features and enable them, the app will switch plan to the paid one automatically, that's the reason why the charge should be approved beforehand.
Anyway, sorry for inconvenience. We've contacted you via email in order to discuss the situation.
Doesn't work at all ... Not even one feature, tweaking every settings possible nothing works
The app says it has a free plan. But the moment you enable the app, you automatically get billed. Extremely poor and unprofessional way to making money.
Thanks for your feedback and sorry for such inconvenience. We tried to contact you via email in order to discuss this situation and find a solution but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!