Cartly Slide Cart Drawer

Cartly Slide Cart Drawer

Avis (231)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
2 janvier 2025

Very buggy app. Every time someone uses our search bar it opens the cart. No help from support.

Auto Addict USA
États-Unis
3 mois d’utilisation de l’application
Capital Apps OÜ a répondu 8 janvier 2025

Dear merchant,
It was a pleasure to talk to you over the phone and we’re sorry for any issues you’ve encountered due to the mess that happened in the app functions.
We’d like to let you know that we fixed the minor issue quickly right after we saw your last message, but it appears that due to the holidays and the transition in our support, we missed your first message. This is something that we’re going to improve definitely to make sure we’re fast on reacting to your interactions.
We understand that this malfunction led to a negative impact on your business, and we’re deeply sorry for this. As a good favor, we’ve refunded all charges that were initiated by our app and we’ve set you to a non-charge plan from now on.
We’ll make sure this won’t happen again. Thank You.
Carty support team

Modifié le 13 avril 2019

They promised me to waive the monthly fee for an issue on the app. Unfortunately they are still charging my account for $15.95/month
I don't trust them anymore.

Herald Lab
États-Unis
8 mois d’utilisation de l’application
17 février 2021

Even after I have removed the app, it still doesn't go away. And it does not allow me to click the cross or continue shopping

404WARDROBE
R.A.S. chinoise de Hong Kong
7 mois d’utilisation de l’application
Capital Apps OÜ a répondu 17 février 2021

Thanks for your feedback and sorry that you've faced difficulties. We tried to contact you via email regarding this case but didn't receive a response yet. Please drop us a line at your convenience.
Hope to hear from you soon!

27 mai 2018

I deleted this app a long time ago, but I am still being charged.

Mystedge
États-Unis
2 mois d’utilisation de l’application
28 octobre 2020

HUGE js file that causes highly increased loading times on page. Uninstallation of the app doesn't remove this large JS file either.

Animalovestore
États-Unis
3 jours d’utilisation de l’application
Capital Apps OÜ a répondu 29 octobre 2020

Thanks for your feedback. We are extremely sorry that you've faced such inconvenience. We've already removed the app's leftover code and tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!

26 janvier 2021

huge JS file that can't be removed. Slowing down entire website. Useless.. I don't recommend it to anybody

MDYOCTPS.
Suède
Environ 17 heures d’utilisation de l’application
Capital Apps OÜ a répondu 1 février 2021

Sorry that you've faced such inconvenience. We've contacted you via email in order to help with this case. Please feel free to reach out to us 24/7 with any difficulties or questions, we are always happy to assist.

11 juin 2021

Do not install!!! It's not clear what are the premium functions and what aren't. The app allows you to use premium functions and automatically changes to payed plan. It NEVER NOTIFIES YOU that it has changed the plan and CHARGES YOU WITHOUT YOU EVER KNOWING OR APPROVING OF ANYTHING. This is unacceptable.

Swift Cycling
Serbie
Environ 7 heures d’utilisation de l’application
Capital Apps OÜ a répondu 16 juin 2021

Thanks for your feedback and sorry that you've faced such confusion. We would kindly inform you that you approve charges while installation process and also the app has banners inside of it that inform you about paid features.

13 avril 2018

The pop-up doesn't show at all. I tried clicking "Add to Cart" to test it, but the pop-up won't show up for some reason. I like the idea behind this app, but it didn't work for me unfortunately.

Awesomely Squishy Art
États-Unis
Environ une heure d’utilisation de l’application
2 juillet 2018

Doesn't work at all ... Not even one feature, tweaking every settings possible nothing works

Petlover World
Singapour
11 minutes d’utilisation de l’application
15 juillet 2020

The app says it has a free plan. But the moment you enable the app, you automatically get billed. Extremely poor and unprofessional way to making money.

Kshitijmart
Inde
5 minutes d’utilisation de l’application
Capital Apps OÜ a répondu 15 juillet 2020

Thanks for your feedback and sorry for such inconvenience. We tried to contact you via email in order to discuss this situation and find a solution but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!