1Click Popups – Email Pop Ups
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Facturation abusive sur une période où je n'ai pas utilisée l'appli.
Malgré mes demandes insistantes de remboursement, je n'ai pas obtenu gain de cause. Alors très déçue !
We're sorry to hear that you were disappointed with your experience. We’d like to clarify that billing for all apps is handled directly by Shopify, and we do not control when or how charges are processed. At the time of your refund request, we had not yet received the funds, which made it difficult to process a return immediately.
Despite this, our team worked to resolve the issue as best we could, and we responded to all your messages promptly and respectfully.
We remain committed to helping all merchants and encourage open, honest dialogue. If you have any outstanding concerns, please feel free to contact our support team directly so we can assist further.
Activecampaign integration not working. Not a good app. I just used it for few minutes and that's it.
Thank you for the feedback, however, we see that you haven't completed your ActiveCampaing integration setup. We understand your frustration; this integration is the most complicated that we have and could take you a couple of minutes to setup.
We'll be reaching out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!
Todo me sale en inglés y no me permite trabajar con ella en español. No se inglés, ¿Es esto posible?
Turulata, thank you for your question. As of right now, we don't offer a Spanish version of the UI. But you can fully replace the popup texts, which your customers see, using any language. We apologize for the inconvenience.
Eugene
UPDATE 9/2/2021:
I see that you are still using our app. I would like to chime in and see if you have any questions or need help? As always, please contact us anytime. We are always happy to help.