Social Login by DevCloud , 326 avaliações

Classificação geral
4,4
Número por nível de avaliação
  • 83% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
14 de fevereiro de 2024

Very hard to cancel. Nothing about delete or cancel in their FAQ, big pain.

KetoneAid
Estados Unidos
Quase 3 anos usando o app
DevCloud LLC deixou uma resposta 15 de fevereiro de 2024

Hi there,

Thanks for using our app, we have a section in our FAQ for the uninstall process, you can check it out here:

https://oneclicksociallogin.devcloudsoftware.com/index/faq/#uninstall

Let us know any question about our app,
Thanks

12 de janeiro de 2024

The app is hard to use, no one replies to emails, and even the syndication module changes synchronously for each independent site, which bothers me when I run a small language independent site!

Hulala Home
Estados Unidos
9 meses usando o app
DevCloud LLC deixou uma resposta 13 de janeiro de 2024

Hi there,

Our app works automatically using the app blocks integration, there was an error in your store re-using the same integration code in different stores (maybe due to a theme code reuse).

We apologise about the delay on your ticket, you received multiple responses to your support case trying to find the cause of issue.

1 de março de 2024

Despite successful image verification, our users are repeatedly prompted to verify, resulting in a flood of complaints. Support has been completely unresponsive. Customers who fail image verification are likely to lose their willingness to purchase. This is a terrible app.

CIELOGAMES
Japão
Aproximadamente 1 mês usando o app
DevCloud LLC deixou uma resposta 2 de março de 2024

Hi there,

We replied to your email about this problem, the "image verification" is the captcha provided by Shopify which is not part of our app and is active by default in all shops.

We sent instructions about how to disable it in Shopify. Here you have the instructions again:

https://help.shopify.com/en/manual/online-store/setting-up/preferences#google-recaptcha-on-login-create-account-and-password-recovery-pages

Let us know any question,
Happy to help

9 de fevereiro de 2024

Nice support. great app!

วนัสนันท์
Tailândia
Aproximadamente 1 mês usando o app
DevCloud LLC deixou uma resposta 15 de fevereiro de 2024

Thanks so much for your review! Anything we can help with just contact us!

20 de março de 2024

Great Application for social media integration.

zovomax
Índia
Aproximadamente 1 hora usando o app
7 de novembro de 2023

The app was easy. The approval part for Google was a bit difficult. Make sure to check the box to use the official branding of google for the button you place on your store. The conversion from password accounts to google accounts is a bit kludgey. You need to know your store password to attach the account to your Google or Facebook account. this is probably a good safety feature so that someone doesn't take over your account, but since the email is used and authenticated by Google or Facebook, the Google or Facebook authentication is stronger than your store password. If someone created an account with your email address, then pressing forgot password allows you to change it, so is this step really necessary? When switching from store password to Google or Facebook auth the store password is meaningless and isn't really necessary.

Also the time it takes to show up on the page is a bit slow. It would be better to show up immediately but greyed out until the buttons are ready, so that you know they are an option before you type in your password.

Overall this was an easy application to add and set up. It works great so 5 stars.

tntmagic
Estados Unidos
Aproximadamente 2 meses usando o app
DevCloud LLC deixou uma resposta 10 de novembro de 2023

Hi there,

Thanks for the detailed review, we just contacted you by email (can contact us at sales@devcloudsoftware.com) to work on the detailed points and make sure we accomplish your perfect integration.

Thanks again for your feedback!

5 de dezembro de 2023

Suporte muito eficiente e atencioso.

Mundo Kids Shop
Brasil
3 meses usando o app
29 de setembro de 2023

Great support, resolved my issue in no time

Carbone Store Panamá
Panamá
Aproximadamente 3 anos usando o app
16 de julho de 2023

Why is our Log in not showing oneclicksociallogin?Can you help me to see???????
https://mallshock.com/

MallShock
Estados Unidos
7 meses usando o app
DevCloud LLC deixou uma resposta 17 de julho de 2023

Hello,

Upon reviewing your website, we've observed that the New Customer Accounts login flow page is currently active. Unfortunately, our app isn't compatible with this setup, as it restricts integration with other third-party applications.

We understand that the limitation you mentioned is rooted in Shopify's functionality, and it's beyond our control to modify. However, we kindly request your consideration in enabling the old customer account flow through your store settings. This adjustment will help us overcome the compatibility issue.

For further information regarding this matter, please don't hesitate to reach out to us at sales@devcloudsoftware.com.

Thank you

9 de outubro de 2023

Great customer service and easy to use!

L'Occitane India - Staging
Índia
5 meses usando o app