Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient social login options that simplify the customer login process. Many praise its easy setup, customization features, and cost-effectiveness. It's noted for its performance, integration with social media, and aiding in email marketing and customer data collection. The support team is often described as responsive and helpful. The app is seen as enhancing the customer experience and potentially reducing cart abandonment.

November 6, 2021

how to cancel the subscription service ?
i do cancel the service but why still have this recurring charge on my shopify account ?

MEET AGAINs
Malaysia
7 months using the app
DevCloud LLC replied November 7, 2021

We are really sorry about this issue. The subscription is cancelled automatically by Shopify just uninstalling the app from the Apps section in your dashboard. Let us know if you still have problems on this.

August 19, 2021

Not a good app. It does not work for me. When an existing customer tries to log in, it's okay but when a new customer tries to log in it repeatedly sent the customer back to the login page with an error that entered password or email is invalid.

CosmeticBaba
India
7 months using the app
DevCloud LLC replied August 20, 2021

Hello!

Sorry about this. If you reinstall the app we can take a look at the issue on your store.
We already sent you an email.

Thanks!

April 29, 2017

The app is misbehaving on the website.

Multiple login buttons are being shown to connect to same social media platform.

Testcount
India
6 months using the app
DevCloud LLC replied June 3, 2020

Hello!

Sorry about this. We've worked a lot since the last time you've installed the app. You shouldn't get these issues now.

Thanks!

September 19, 2021

I used this app for about 6 months than randomly a popup appear on my website saying "NOT SECURE" DANGER. I have no idea how long this popup was up but it likely cost me thousands. I uninstalled the app and this did not remove the popup. I than found the code calling the popup and removed it. I now have a error appearing on my live website sating " Liquid error: Could not find asset snippets/social-login.liquid " and reached out to support to get it removed but no response have been received. I do not recommend this app to anyone.

VPWholesale
United States
5 months using the app
DevCloud LLC replied September 20, 2021

Hello!

We are very sorry about this. It was an issue with expired SSL certificates that was solved in just 2 hours. No insecure popup should be showing after that.

We already contacted you by email. Please let me know if you get it. We are able to compensate the problems caused.

Thanks!

Edited June 14, 2021

1. not one-click login first customer password required 2. every time 3 to 4 login issue with the customer 3 many time email, not good support +919916448165 1 month problem please solve

SILK ZONE
India
3 months using the app
DevCloud LLC replied June 14, 2021

Hello!

Sorry about this. We replied the emails but seems like for some reason you didn't get them.

It seems to be a problem with the store right now. The login page doesn't load for me at https://silkzone.in/account/login. As far as I see this is not caused by our app. It might be a problem with other app or with the store theme.

Please reply to sales@devcloudsoftware.com so we can work to get this fixed.

Thanks!

June 11, 2020

I already delete this app but still showing to my page.
my page is almost done but I encounter some conflicts that made problems to my page. how I can uninstall this app..

Gloria Bazar
Philippines
About 2 months using the app
DevCloud LLC replied June 11, 2020

UPDATE: We've also added a button on the admin panel that will remove all remaining the code if you want to uninstall the app. Please make sure you click it before doing it.

Hello!

We are very sorry about this. Our server's cache takes around 60 seconds to update so the social login buttons are usually removed within that time delay. Also browser's cache might affect it so we recommend to test in a private/incognito tab to avoid getting out of date results.

We are sorry to see you've uninstalled the app as well. Therefore we wanted to give you a free plan so you can re-install the app and also let us know how can we improve! We've already contacted you by email.

Thanks!

Edited June 19, 2017

One Click Social server is DOWN, the customer can not log in and purchase anything right NOW!!!!!!!!!!

Salttree
United States
23 days using the app
DevCloud LLC replied June 3, 2020

Hello!

Sorry about this. We've worked a lot since the last time you've installed the app. Our app is a lot more stable now. Servers are no longer a problem :-)

Thanks!

October 20, 2022

Enable Login Popup is very expensive $40++.
Other apps are the same function at $1.99.
So, I move to other apps and reduced costs $1 a month.

Molastic
Thailand
21 days using the app
DevCloud LLC replied October 20, 2022

Greetings,

Our sincerest apologies for the inconvenience you've encountered. To clarify, our app plans begins at $2.99.

Regarding the social login popup feature (pro plan), the accurate cost is $9.99, not $49.99 as mistakenly displayed in the app banner. It's important to note that no customer utilizing the social login feature has been charged beyond $9.99.

We'd like to extend our gratitude for your understanding by offering you an extended free trial. Let's connect via email to facilitate this process.

Thank you for your patience and consideration.

Warm regards

May 23, 2020

i already detele this app, but still show out to my website , wtf ?
very no happy with this , better dont install

SEEC LIFE FASHION
Malaysia
7 days using the app
DevCloud LLC replied May 23, 2020

UPDATE: We've also added a button on the admin panel that will remove all remaining the code if you want to uninstall the app. Please make sure you click it before doing it.

Hello!

We are very sorry about this. Our server's cache takes around 60 seconds to update so the social login buttons are usually removed within that time delay. Also browser's cache might affect it so we recommend to test in a private/incognito tab to avoid getting out of date results.

We are sorry to see you've uninstalled the app as well. Therefore we wanted to give you a free plan so you can re-install the app and also let us know how can we improve! We've already contacted you by email.

Thanks!

October 22, 2017

Simply does not work - getting error 500 on install or when viewing settings page for the app.

Qvape Ro
Romania
1 minute using the app
DevCloud LLC replied June 3, 2020

Hello!

Sorry about this. We've worked a lot since the last time you've installed the app. 500 errors are fixed now.

Thanks!