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Have been using this app for about a week and I'm absolutely impressed. The app functionalities are really practical and meet most of my needs, and the customer service - just wow. It's not every day that you get to download a great app AND get great customer service. Regardless of who chats with me, the service is impeccable and they really go all out to fix my issues almost instantly. Kudos and keep it up, team!
I can kindly reccomend this app. Helps a lot, as well as very good and sweet customer support. \ (•◡•) /
Muy buena atención al cliente, muy atentos y buenas respuestas.
Luis Peraza me tuvo harta paciencia y me ayudó con lo que necesitaba
Natalie is Wonderful—so patient and kind. Help me step by step with editing activities. I'm glad to choose them as our POP-Up app. I will keep working with them. Definitely recommend it, especially if you're new to Shopify, No need to worry, They will help you all the way!
Natalie was amazing spent almost 3 hrs with me cause im little, difficult awesome support! what i didnt know how to do she did it for me, step by step all in detail, very relaxed and chill ur talking to an actual fun person! thank you so so much! great work! very patient and great person! looking forward to more!
Estuve buscando un poco de ayuda para resolver algunas dificultades y la respuesta en el chat fue instantánea y gracias al asistente de One Upsell, pude salir de las inquietudes al respecto con las configuraciones en la biblioteca de aplicaciones para la integración en Shopify. Ojalá así fueran todas las aplicaciones o plataformas, asesoría instantánea. Esto es un ejemplo para que otras aplicaciones se motiven a responder con prontitud a los comercios, ya que es indispensable una asesoría rápida y oportuna para poder seguir adelante con nuestros emprendimientos y que no pasen los días sin poder resolver nuestras dudas y perder dinero y tiempo.
Agradezco mucho al asistente de One Upsell, por resolver mi problema.
no como otras que responden a las horas o días
I have only had the app for a few days but I can say that the customer service chat is amazing and very helpful!
Hey all. Just wanted to share my experience with ONE's customer service today. I had some issues syncing my product pictures and prices through shopify and one. But with the help of Kate and Rissa I was able to resolve the issue. They were super responsive. Kate went through a deep investigation for me and figured it out.
Thanks so much ONE team!!
Really useful app with lot of customization however, the best fact is the customer service. Rissa made an outstanding job and saved me a lot of time by helping me setting up the email pop ups for different countries. Well done!
At first I was on the fence about this app, because it required more than I was use to. But after getting in contact with their customer service team and taking the time to learn the system I'm hooked and encouraged to do more. Lou was a dream he provided screenshots,screen recordings, pleasant and was extremely patient with me while we went through each detail of set up. I am so happy to have Upsell as apart of my marketing team. It is so worth it.