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I am new to the Shopify world and its handling, including the apps. I did not know how to manage two issues in the app and the customer service team was not only quick to respond, but also taught me how to solve my problems by guiding me in a quick and easy way. Very efficient and kind customer service team. Many thanks.
Just installed and the setup could not have been easier! Customer service is top-notch as well! Highly recommend!
Great and easy to use . The customer service is even greater helping you with mistake and adding stuff that you might of missed
I just installed the app mainly for the great popups they have. Rosy from customer service live chat was very helpful, answered all my questions and also created a popup for me. I'm very pleased with what they have to offer and their customer service.
this experience was amazing went so smooth especially with the live chat, i thought it would of been complicated but it was not at all so straight forward threw texting and anything i had trouble with a link was sent to me for minial confusion
This app is perfect. We are using it for social proof and popups and it has been perfect. But, what is the best part is their customer support, its quick and they make sure you are happy with the solution they offer. I think their customer support is the best, I have used amongst all the Shopify app co.
Very thoughtful and courteous customer support! They have added a custom feature to the pop up section just for me and i am on the free plan as well.
Highly recommend.
This is the first review i have ever written in my life. One, particularly MAYA’s customer service, was enough to create this first. ONE has an incredible system. I had spent a month putting together multiple apps on my store, paying multiple not small subscriptions, and ran into the one app while searching to install something else. The whole time i had been searching i was thinking there had to be something that had more of these features in one place, and ONE HAS MOST OF THEM. And it appears they will soon have them all. The app is also very easy to operate. And best of all their CUSTOMER SERVICE. Everyone has been helpful, specifically MAYA. I have been fortunate enough to have her help me on multiple occasions, and she is always rapid with her resolution, and enjoyable to talk to while in the process. ONE and Maya, are exactly whats needed for your business to run professionally quickly
Have my first pop up and email campaign up and running within 15 minutes thanks to the help of the amazing Trish from the team. Honestly just click the little bubble when you're setting up a campaign and use their help! They're amazing and went above and beyond to edit the CSS to match my theme. 5 star onboarding service!
perfect App! Customer Service is very fast and helpful!! You can customize your theme how ever you want :)