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Customer support is awesome! Messaged with Ann from the support team. She was incredibly patient and helpful.
I added the app to help with my store and the app was easy to use but my store is new and I thought I needed to run a few campaigns all at once the app told me to request a gift to run the other campaign and I got connected to live chat. That is when I was saved by Rosy a live agent at 11pm at night not only did she give me great advice fixed my errors and explained what and why she did it and ,I never had live help with an app like this so this app is very affordable and 24/7 help im excited to grow with the team .Great app for newbies and oldies
This app is honestly amazing! The customer service was speedy, precise and very helpful! Amazing! Very happy with what this app provides!
I would give this app 6 stars if I could. I have had the best customer service a store owner could ask for. A particular thank you to Enea (and team) for going out of his way to help customise the app to make it work for my store, especially with helping to blacklist products that I do not want to show. It is very efficient, and very effective working app. I use the Sales Pop and had restrictions to how I wanted it to work and look, and the Proof Factor team was able to make it work exactly as I needed it to. Its fast, reliable, and looks professional on my site. I am happy with the metrics. The customer service was impeccable and I felt very valued as a customer! I would recommend this app to any store owner who wants to display sales notifications on their store, especially if you want to hide certain sales. A big thank you!
I like the app so far an the support agent was helpful. I would recommend this app for my friends for sure
Free application that suddenly became paid with little notice for no reason at all. I do not recommend using it as there are better applications than this.
Dear Merchant,
We have given users notice pricing change to come February 1st and a discount to legacy users. Please let our support team on Live Chat or support@one.store if you are seeing anything different so we can identify any bugs in the notifications.
Regards,
Ann
We have been trying to get a pop-up for our website and tried at least 5 different apps each with no success due to their limited free option choices, complicated integration method and they just didn't seem to merge well with our website LylakWonders. But this is an amazing app! We love it so much, the customization is great considering the fact that it is completely free and run by a small group, integration is super simple and you can view how the pop-up looks on your website whenever you want! It gives you automatic unique coupon codes and the customer service couldn't be better, they reply within minutes which is mind-blowing. We really love this app, 100% would recommend it. Also our customer service helper, Alice was amazing. She helped us solve our problems within minutes and gave us some great suggestions!
Works great! The team is great and helps within 1 min of you reaching out. Honestly the only app I really enjoy using on shopify.
I am using this app for campaigns to collect E-Mail addresses of customers and its been a great tool since day one. I have had some questions and customisation requests (e.g. custom font), which was implemented within minutes. Their support is amazing! I am still using the unpaid version because I dont have a lot of traffic but if my traffic grew I would be very willing to pay for this app as well :)
HIGHLY RECOMMEND WITH SOME HELP I WAS ABLE TO GET THE POP UPS THE WAY THAT I WANTED THE CUSTOMER SERVICE IS EXCELLENT ANGELINA WAS A GREAT HELP AND GREAT WAY TO KEEP CUSTOMERS ENGAGED