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Enjoying the App and the customer service is very good. Response is very quick and all who have helped me have been very good.
Great product and relatively affordable price. Ideal for small companies in the beginning.Automate emails to better serve customers
This is app AMAZING for pop up and fortune wheels, easy to set up and support is great and Fast. i really recommend to download this app on your store
best support experience in a long while, and utilisation of their tools is through the roof! well done team ONE!
Great app, it's easy to use too. Customer service is amazing, helped me customize my newsletter pop-up.
App wouldnt install on my store for some isolated reason but the customer support was fast and personalized (real people). They want to help you. I found alternatives for what I needed so this review is strictly for the customer support
Hi Tim!
Thanks for raising the issue! Seems like an isolated problem to a few merchants we can't pinpoint the root cause so we need to escalate. Our lead engineer is on the East Coast and off for the day, but we are having him look into the problem after dinner (a few hours from now).
We will keep you posted. My team member left you a voicemail to get a little more info about the bug.
Please bare with us, I know this is super frustrating. Sometimes with software exchanging data between platforms (ie ONE <> Shopify) there can be edge cases that breakdown.
Regardless, we will have this fixed ASAP (ideally tonight).
Cheers,
Ann
the support system is amazing, guys like Naoelia put in lots of effort and hard work to make our thing run just as we wanted, great job team
Great support from Emily. Could solve all the issues I had immediately, with super friendly, fast and helpful responses. Thank you, Emily!
Very easy to install, great functionality. Had an issue sending my first email broadcast and Naomi was very quick to rectify the issue and offer me further advice on emails for the future! 5* service
This app is very helpful for me to growth my my store, their customer service is best ever. I would like to recommend to all of you to add this app to boost your sale.