리뷰 (2,501)
상세 검색
-
평점별
Easy to use and personalize. I've used it for about a week now and am receiving good traction. Also, great customer service!
Great app. Very easy to configure, very few bugs. So far the support team has been very responsive and patient. A++
After a first dissapointed about this app, we've been received proper support with valuable info about an issue and a possible conflict with, surely, GTranslate app that needs to scan the site and, in consecuence, the counting about the unique visitors received by this app is wrong (the application has many more visitors than it actually is) We're still working on it. We'll update the review to 5 stars if after a deeply revision and testing we can check that everything works fine and the unique visitors on the app are the same that te real visitors on site. Thank you.
Dear Merchant,
Sorry for the delay, our engineering team is on Christmas and New Years Holiday. We received your report December 28/29th and again today. There definitely seems to be something wrong with your analytics which our engineering team will investigate and resolve by Monday Jan 4th. Sorry for the inconvenience again. I will reach back out soon once resolved!
[Update] Seems like there was a hacker scraping part of your site that made the visitor count increase, we have created a fix to ignore those visits. Keep in mind hackers can always find a way to trick the system, so please let us know if you see the issue come up again.
We maintain a good review rating because we take every request seriously and try to resolve thoroughly. In this case it took a bit longer because we need an engineer to investigate during the holidays. Hope you can understand.
Happy Holidays,
Ann
Really good application! The services are also amazing. We will continue to use it and it worth the price
Awesome app and customer service!! Support even checked my pop up and gave me some tips when I finished setting up.
I'm so happy Pauline is very helpful she did a great job, My pop up Looks amazing thanks to her. Thank you Pauline
I just installed the app and already found it perfect for my business! I also asked for help to the support team ( spoke to Kate ) and they were helpful and kind! Great done!
Very great Support. Thank you so much for the very good service. I am very satisfied :) The App is the Best with i ever work
Excelente atención y buena relación con el departamento de soporte, funciona muy bien en la tienda, espero que podamos seguir siempre contando con este gran servicio.
Love it! Does exactly what it has to do and is easy to set up. I had a little extra feature I would have liked to be included and the support wrote me a custom CSS-Code for it and included it for me in like 2 minutes. Am really really happy with it.