전체 평점
4.9
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 2월 22일

Best customer service I have seen on an e-commerce app. They had a real person reach out to proactively suggest best practices and even helped me implement them remotely. Awesome experience so far

Jesse's Teahouse
미국
앱 사용 기간 대략 6시간
2020년 1월 7일

This app is fantastic! Got help from the CTO when I needed to configure my campaigns properly. The basic set up was so easy. It's also capable of doing more complicated things, which is nice.

Allied Hand Dryer
미국
앱 사용 기간 대략 6시간
2021년 11월 9일

I installed the app hoping it would do well, and it does way more than that! I'm very happy I installed the app. In fact setting up my first campaign I made a big mistake, and I contacted Customer Service for help. Right away Rosy came to the rescue. Literally! She solved my problem in a breeze, she made the fix very simple and quick. In no time the app was configured perfectly well, she helped me undo my mistakes and corrected what I did wrong. She even helped me to test it live, and it all worked perfectly as intended. I am very happy I installed One. Rosy deserves 10 stars! I highly recommend the app to everyone!

Frimunt Clothing Co.
캐나다
앱 사용 기간 대략 6시간
2021년 3월 3일

Just started with this Wheel of Discounts! ;)
So far so good. Support was excellent! Alice talked me through it all and even provided a design file for the wheel. Very helpful!
Why only 4 stars? There's always room for improvement. :)

Fanfiber.com
네덜란드
앱 사용 기간 7일
2020년 11월 13일

We replaced a version of a spin the wheel pop up with the Proof Factor Fortune Wheel. I love the customisation varieties and can really make an impact when it pops up for our customers. I contacted the help team as we had visibility issues with the wheel showing up on small mobile devices and Pauline helped me out with editing the code for us so that the wheel appears higher up on the screen so it is visible. She also suggested a different pop up, other than the wheel, that would be even more suited to viewing on mobile which we hope to try too. Great support and a great visual pop up!

Grimm & Co
영국
앱 사용 기간 7일
2022년 6월 13일

great support and features. already using and seeing the results I wanted. thanks to the excellent and knowledgeable support staff my pop up was customized just for my shop.

RideMiBike
미국
앱 사용 기간 대략 5시간
2022년 7월 26일

So so helpful .Simple clear instruction and my issue was sorted very quickly . Only just started using this app on my shopify store and will continue to for a long time

The Daisy Bee Boutique
영국
앱 사용 기간 대략 5시간
2023년 4월 22일

Best Customer Service I have received so far within the Shopify Apps. Highly recommend this app to those who are looking at something like this for their own store.

SneakerHubUK
영국
앱 사용 기간 대략 5시간
2022년 6월 9일

Rosy has been extremely helpful and patient today. I really appreciate her service and the team. Thanks so much

Source.At
뉴질랜드
앱 사용 기간 대략 5시간
2021년 1월 8일

The tech support is super great, they went through all the steps with me, Pauline helped a lot, 10000% recommend, and im at the free plan, so to be this helpful with a free plan i think it is top notch service.

Santahelenabrand
멕시코
앱 사용 기간 대략 5시간