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The support team is really helpful. In addition, the app is relatively easy to use. So far, I'm happy with this app.
Great and easy app. Customer service agent was super helpful and made the process enjoyable. Thanks Patricia!
You can't even start using the app until you book a call with someone? And you can't uninstall the app... until you book a call with someone. Gross.
Hi Sarah,
I see you were able to uninstall, nice work! Although a little hard to find in the Shopify Dashboard Install/Uninstall is controlled by Shopify. Apps are not given the ability to block merchants from uninstalling. I think you might have been mistaken when first writing this review.
Apologies you felt stuck in one of our onboarding flows. Many of our merchants ask for 1-on-1 onboarding via demo call to better understand how we can serve their business and help them launch their first campaign within minutes.
Recently, we are testing this onboarding option for only a small number of merchants. Based on your feedback and speaking with our leadership we are removing the onboarding call requirement.
Please do reach out to me directly support@one.store if you like to give us another go.
Cheers,
Ann
Super easy to use and the support is amazing! It did not even take 5 minutes to get comfortable with the front end and the support reached out to me after one minute. Their response time is incredibly good!
Samantha is incredibly helpful, very professional, they helped me with the integration from start to finish, their app works very well.
Thank to alice of One Sales pop ups to have been nice and very helpful ! very nice support and apply, it's amazing.
Awesome support and cool app! I recommend this to all store owners out there looking to add in pop ups in their shop
The support staff are great and the app is good to use! Noelia is a Pro! Please give her a raise. Thank you!
World-class customer service even to a non-paying customer! Thank you, Kate :) If you're wondering if you can have a Shopify backend and have pop-ups show up on a WordPress (or other) frontend, you can easily inject their code onto any page that you'd like the notifications to show up on. Just go to Help > Install Pixel and pick one of the code injection options.
A great versatile app that has so many features and is easily customizable! & The customer service is unmatched.