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Just a mere hour into using their platform, even my silliest of questions were answered when being helped by a live chat agent named Naomi. Not only is their platform amazingly simple to understand and use but when you confuse yourself like I, Naomi was there each time to quickly answer everything from confirming loading errors are only on my end, to helping me recover customer acquisition campaigns I started. They did not even mind when I reached out where I could find the spin the wheel campaign in my menus only for to write back that it was in the pop up menus. Not to mention upsell generously gives you a toll-free number for SMS marketing that is cost free for us users. There is a good reason why this app is rated 5 stars by almost 2,000 business owners. If you have been stressed, worried, and looking for something to make your website look better before and after the customer leaves. I am just scratching the surface but I just had to get the word out about how great, all in all this app is UI wise and customer service wise thanks to support agents like Naomi. This is the app you need to download.
This app is perfect. We are using it for social proof and popups and it has been perfect. But, what is the best part is their customer support, its quick and they make sure you are happy with the solution they offer. I think their customer support is the best, I have used amongst all the Shopify app co.
Very thoughtful and courteous customer support! They have added a custom feature to the pop up section just for me and i am on the free plan as well.
Highly recommend.
Have my first pop up and email campaign up and running within 15 minutes thanks to the help of the amazing Trish from the team. Honestly just click the little bubble when you're setting up a campaign and use their help! They're amazing and went above and beyond to edit the CSS to match my theme. 5 star onboarding service!
this is the best app in shopify, and the customer service is good, All your money is worth it, best email marketing all in one
perfect App! Customer Service is very fast and helpful!! You can customize your theme how ever you want :)
I use this app for all our seasonal promotions, newsletter signups, and donation campaigns. It is easy to use, there are plenty of customer service help and assistance, and the themes and templates are beautifully designed. Well worth your time to add this app to your shop!
I am a new shop owner, and the One App helps me a lot! It's relatively easy to handle and if you still have difficulties, the support team is there to help. I can only recommend it.
Naomi helped today with some pop ups and rewards. She was very patience and knowledgeable. Way to go. Nice job!
Nos gusta mucho la aplicación, muy efectiva.
La atención al cliente es muy buena, nos solucionan todas las dudas con rápidez.