AI: Upsell—Email—SMS Marketing , 2 470 vurderinger

Our address is in China, I can't get in touch with your customer service due to IP evaluation, I need help, my EDM marketing is not getting any replies and clicks, I can't set up product collection.please reply me email.

The customer service is really what makes this app superior. They are very responsive and extremely helpful - especially Jane and Naomi! I think there are definitely a few things that need improvements, I don't love the design templates they have and it's a little difficult to figure out how to customize at times. I'm hoping they ensure their customer service stays the same and look forward to being with them as they grow based on customer feedback.

Pretty good app! I am using it to create pop-up campaigns. The setup is quite smooth, however, there is room for improvements to make the duplication of email templates easier. Customer support is great though and will help you through all the challenges you might encounter on the way. Recommended for beginners and for those who want to start from scratch without a clear idea of what they want.

I chose this app due to the overall rating. I like that it is easy to use and you can make a relatively appealing pop up with minimal effort. I'm having some ongoing issues with uploading my own images to the app however Trish was really helpful and has been able to assist me with uploading images for me. Customer service is great - hopefully the problems I'm having will be fixed soon!

It was easy to install. Support is instant and wonderful. Despite this, I am beyond frustrated. I am trying to create marketing emails and what should be intuitive and clear, is not. It doesn't save as I made it. I don't have time to sit for hours trying to create a simple email because things aren't saving as they should. Also, every single time I want to send myself a test email to see if the thing got fixed, they have this "security" check where one has to check boxes TWICE on what is in the picture. I actually hate them and they just add to frustration and the time I am wasting. Something in the templates isn't working or I wouldn't have so many problems. Like I said, the support is great and cheerful but if I can't use the tools easily enough I am still just wasting my time. I gave up today. No email to be sent. Maybe I will just create one in shopify instead. ETA: I would like to add I just went into Shopify marketing email and was done in 5 minutes. That is how easy it should be.

After a first dissapointed about this app, we've been received proper support with valuable info about an issue and a possible conflict with, surely, GTranslate app that needs to scan the site and, in consecuence, the counting about the unique visitors received by this app is wrong (the application has many more visitors than it actually is) We're still working on it. We'll update the review to 5 stars if after a deeply revision and testing we can check that everything works fine and the unique visitors on the app are the same that te real visitors on site. Thank you.

It took me a while before I got the hang of it and in the middle of my concerns someone popped up to chat with me! I love how helpful they were with everything and even had great suggestions! The only thing is that the website is not super user friendly as it did take a while to get the hang of it. Otherwise, I would have given it 5 stars!

Good customer support .. Rosy helped a lot and was very informative.. Easy to use app and all features are available

The customer service is very good, the staff are very friendly, very helpful & prompt with replies.

Love all the features this app has and looking forward to what they are currently planning to add. So far their customer service has been very helpful. The only thing I would recommend for them is more template options, which they do let you request.