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I see why all the reviews are here. The customer service with this app is excellent. Love the community vote feature as well! Would love to have the bundle option soon!
Good customer support .. Rosy helped a lot and was very informative.. Easy to use app and all features are available
A little confusing to navigate but they have amazing, friendly and responsive customer support. I was shocked lol...live chat is amazing (and i HATE live chats) and although the chat took longer than a call would, it was so helpful and i also get to keep all screen recordings to refer back to instead of calling back if it were a call. She wasn’t in a rush, there was no time limit. I usually would get frustrated and just delete the app and look for something easier but the customer support i CANNOT say enough about. I'm keeping the app ....That type of customer support is worth having at any time.
It took me a while before I got the hang of it and in the middle of my concerns someone popped up to chat with me! I love how helpful they were with everything and even had great suggestions! The only thing is that the website is not super user friendly as it did take a while to get the hang of it. Otherwise, I would have given it 5 stars!
Customer service tried to help after I was disappointed initially. I didn't download it back though but at least they followed up with me after.
Dear Merchant,
So sorry our customer support representative was not able to resolve the issue with the third-party domain provider. We had a more technical member of our team take a look and seems we found what was going wrong while you were copy and pasting the settings.
Do you mind replying to our email or jumping on a quick call with us? DNS records can be a little tricky to setup. We wish it could be done with one-click.
Looking forward to resolve the issue with you in the morning and making sure you didn't waste your time setting up the emails. Have a good evening!
Cheers,
Ann
The Best App for Popup to Everything to complete Marketing. The best part is It's free for Beginners. The customer service helped me a lot even I just joined.
I used this app to create pop up ad on my website. The chat support was very helpful - Patricia was knowledgeable and walked me through each step so that I can do it on my own next time
Just started with this Wheel of Discounts! ;)
So far so good. Support was excellent! Alice talked me through it all and even provided a design file for the wheel. Very helpful!
Why only 4 stars? There's always room for improvement. :)
Apenas tengo experiencia con shopify. Descargué esta aplicación y el soporte técnico es muy eficiente.
I just got the app. Fola responded quickly to help me remove the powered by. Hopefully in a month I'll have great news about sales.