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All I can say is WOW! This app is superb! Has everything you need to capture emails, sms etc. Honestly I haven't even looked at all of the features (because there so many) but so far its amazing and more than I could ask for. The support team is second to none, best service EVER! Big shout out to Kate! She understood my enquiry and helped me every single step of the way! So patient, kind and communication was lightning speed! She even recommended me so many ways to improve site navigation using their tools and I really couldn't thank her enough. She also coded a few bits to suit my website. Don't second guess if you want to use this app! There wont be anything better I tell ya! Thank you team!
These guys are just AMAZING! If you struggle with being technical, these guys will go out of their way to talk it through with you step by step whilst being really friendly and down to earth like real people should be. Kate is an outstanding member of the team and has supported me every time to get what I want to achieve. Thank you to you all!
I used this app to help drive more sales for Black Friday. I started a conversation on the Live Chat where I had the most helpful assistant who assisted me step by step in creating the pop up I wanted. They coded it all for me which was a big help! Thank you again ONE team :)
Super schnelle Integration und großartige Hilfe per Chat Funktion. Die Designs sind auch sehr ansprechend.
The customer service is prompt and helpful. A special shout out to Rosy for her helping me with my request.
I had really good service from Pauline when I had issues with the app. Their customer service is amazing!
Hii Manikka,
Pauline here. I’m glad to be able to help with the browser issue, now that the email automation is working we hope to see you get it live soon. Also, we highly recommend combining sms texting with email while ensuring you are not overwhelming customers. Should you ever need any assistance during the setup, ping our 24/7 Support Team!!
Very pleasant working with ya ;),
Cheers
very good app in one app all feature available and customer support is very good. everyone should use this app
Aplicativo maravilhoso, recursos incríveis e ainda nos disponibilizam uma conta inicial com praticamente todos os recursos maravilhosos, sem contar que o suporte é maravilhoso e rápido! Obrigado...
Not useful for an Ecommerce business that needs data analytics from the email campaigns. The program only issues a total sum of money earned from the program IF you have a coupon attached and the coupon is used. Also no integration in seeing link clicks or what products were of interest in the email. I found the customer service to continue to provide the same answers over and over with the promise that they would integrate more analytical click data but the day never came where they made this advancement. Sure the process of setting the creative is easy but that's the best it offers. great for beginners i guess...
I'm still very new to ONE but I've really appreciated the support provided by the team - so helpful and quick to help when I need it