Recenzje (2 489)
Zawęź
-
Według oceny
Fantastic and accomodating customer service, by far the best email and sms app on shopify thus far. Extremelly recommended.
Rissa was sooo helpful assisting me setting up my email marketing thank you for all your help
the best help they take time to help you anytime of the day. perfect customer service
So far so good!!! This app has been a great addition to my website. Whenever I have a question or issue my sales rep Rosie Is there to assist. She does a great job at teaching me the program and making sure I have a good understanding of the app offers. I am very pleased with the app, and happy I've added it.
great team, great support (jane), love working with them
Terrible app, absolutely useless. Their e-mail hosting provider is not working and support is speaking with you as if it's your fault. Use other e-mail newsletter providers, this is an absolute waste of time and support is clueless.
Post-purchase upsell doesn't show if you're paying with apple pay or such. This is not highlighted in their main text.
Who knows how many hidden "gems" are in this app. I'm surprised to see so many good reviews, though.
https://help.one.store/en/article/one-click-upsell-tjronx/#4-shopify-limitations-on-one-click-upsell
please don't contact me for 'offers' to change my review
Thank you for taking the time to share your feedback.
It seems there's been a misunderstanding regarding the functionality of our post-purchase app within the Shopify framework. The challenge with post-purchase offers not being visible upon checkout when using certain payment methods like Apple Pay is, in fact, a known limitation imposed by Shopify. Therefore, no app on the Shopify platform including ours can offer a work around for Apple Pay and such.
You can find more details about this limitation in Shopify's official documentation:
https://shopify.dev/docs/apps/checkout/product-offers/post-purchase#limitations-and-considerations
We genuinely value transparency and have taken steps to outline these limitations in our help desk documentation, as you've rightly pointed out. We understand that you'd prefer this information to be more prominently displayed, but due to the intricacies and number of features we offer, it becomes challenging to highlight every detail in our main text. Nevertheless, we take your feedback to heart and will consider ways to make such details more evident.
We're here to assist and clarify any doubts you might have. We appreciate your understanding and hope you find the solutions that best suit your needs.
I can kindly reccomend this app. Helps a lot, as well as very good and sweet customer support. \ (•◡•) /
Beware! More Harm Than Help!
Since adding this app to my Shopify store, I've seen a suspicious influx of what appear to be fake accounts. The app's pricing structure suspiciously benefits from a higher customer count, which has led me to question its integrity. To potential users, tread cautiously. This was supposed to streamline my operations, but instead, it's turned into a daily headache. While I can't conclusively point fingers, it's hard not to see a link. One star feels like a gift at this point.
Excellent features that are clear and beneficial for our site. Rissa was kind and willing to help through all of the questions I had.