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I thought the app was glitching and not sending emails but I hopped on customer support and they actually said I was at a limit. Tthey fixed it up and gave me some free credits. Love this app, love the customer support, and will definitely be sticking with this for our emails & sms. Great templates too actually. BTW shoutout to Patricia since she was the one who helped out!
Natalie was amazing spent almost 3 hrs with me cause im little, difficult awesome support! what i didnt know how to do she did it for me, step by step all in detail, very relaxed and chill ur talking to an actual fun person! thank you so so much! great work! very patient and great person! looking forward to more!
Fast and polite agents. Very helpful when setting up my 1st campaign. Ready to get the sms feature setup, for now only using email marketing. Very easy to use love the templates! Set up my Black Friday email in less than 30 minutes!
I am using Recovery cart e-mails and newsletter, migrating from another e-mail app. I havnt had a chance to see and test the SMS service yet. But right now what I can see on the e-mails / newsletter this is much better app and the support is very helpful.
I used this app to create a pop up and received live assistance in a very clear and professional way. I recommend this app to everyone if you want to interact with your customers more effectively.
Another great responsive support chat with Rissa this time. They have their eye on the ball... an App is only as good as it's support... this is a GREAT App!!
PH
I've tried them all. Nothing comes close to this App and nothing comes close to their online chat support. Knowledgeable, patient, and a pleasure to engage with. Don't waste your time on others... this is THE ONE !
Exactly what I was looking for, an extremely useful app with a wide range of features. Super patient and helpful support team is a cherry on the cake Overall, awesome 5 stars experience
Excellent App and Customer Support. A lot of customizations and possibilities in one app. Recommend.
Easy to use and great customer service! Alice is the person who helped me and she's great! There are a good selections of templates for creation.
Great app, just started using it but it has been very useful. Apart from that, customer service is fantastic. I had an issue, contacted customer service, Pauline was amazing, and solved my issue in minutes.