AI: Upsell—Email—SMS Marketing , 2 485 recensioner
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Team is Exceptional! They respond and act at the same time! No time wasted! Thanks to Trish who has helped me out so much!
I'm new to the app, but during the design process, I made a minor mistake and needed their customer support. The live support I received was excellent.
I was talking with Kate from the support team and had generally one of the best, most efficient and most pleasant Shopify Support experiences ever. Excellent!
The customer support is amazing. I had a question and in about 1 minute it got answered and they tried to help me with every problem I had. Eventually, we got it figured out! Thanks, ONE-team!
One of the greatest apps in shopify it's totally a game changer with excellent service client really recommended.
Honestly by far the fastest customer service on the planet. Plus they take screen recording tutorials for you if you dont understand something
Post-purchase upsell doesn't show if you're paying with apple pay or such. This is not highlighted in their main text.
Who knows how many hidden "gems" are in this app. I'm surprised to see so many good reviews, though.
https://help.one.store/en/article/one-click-upsell-tjronx/#4-shopify-limitations-on-one-click-upsell
please don't contact me for 'offers' to change my review
Thank you for taking the time to share your feedback.
It seems there's been a misunderstanding regarding the functionality of our post-purchase app within the Shopify framework. The challenge with post-purchase offers not being visible upon checkout when using certain payment methods like Apple Pay is, in fact, a known limitation imposed by Shopify. Therefore, no app on the Shopify platform including ours can offer a work around for Apple Pay and such.
You can find more details about this limitation in Shopify's official documentation:
https://shopify.dev/docs/apps/checkout/product-offers/post-purchase#limitations-and-considerations
We genuinely value transparency and have taken steps to outline these limitations in our help desk documentation, as you've rightly pointed out. We understand that you'd prefer this information to be more prominently displayed, but due to the intricacies and number of features we offer, it becomes challenging to highlight every detail in our main text. Nevertheless, we take your feedback to heart and will consider ways to make such details more evident.
We're here to assist and clarify any doubts you might have. We appreciate your understanding and hope you find the solutions that best suit your needs.
This app is incredibly user-friendly and makes email marketing a breeze. Additionally, the customer service is excellent, as the team is always available to answer any questions you may have
Love it.
Natalie helped me a lot with the UI part of my site, I was able to get the pop link in the top ad bar thanks to her, thanks for her professionalism.
Terrible app, absolutely useless. Their e-mail hosting provider is not working and support is speaking with you as if it's your fault. Use other e-mail newsletter providers, this is an absolute waste of time and support is clueless.