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I used this app to set up newsletter emails and Samantha was very helpful with assisting me, explained steps and even showed screenshots to show the steps.
easy to use and the team is so helpful.
They answer right away and they always do their best to help :) big thanks to Enea, he offered to help me export my list to Shopify, he was so professional and he did that so quickly.
Highly recommend the app.
I never really write reviews but the customer support team has given me so much value that I can't help myself.
The social proof notifications and the email popups they have look clean and professional unlike some of the other apps I've seen. I only use the exit intent spin wheel thingy to collect emails and it works well. It's customizable and automatically adds the coupon code for the customer before they checkout.
But above all, their customer support is off the charts. Super fast reply times and are online all the time. Plus, they're updating the app with new features and asking for my opinion on how to improve it. That's the secret formula on how to turn me into a lifetime customer and they did it.
Thank you.
I am lucky to have Rosy's help. I have installed this app for my previous online shop for months, and they constantly give helpful support. For the setup of my new shop, Rosy has spent over an hour fixing my problems. Moreover, she suggested a valuable function to improve my shop's sales. I wish this app all the success.
Great app, easy to set up. Natalie popped up in the message box which was great to check over everything. She was able to take note of the colours and themes of my website and suggested things such as how to change colours of the pop-ups to match my website theme, how to set up the emails. Very friendly, super fast and very informative and helpful. Very pleased with it.
I've just installed it and eventhough I'm not tech savvy, the assistance I got with the process was amazing
I love this app! It's user friendly and simple to use. As someone who gets overwhelmed with new things I could say this app didn't overwhelm me one bit. It's straight to the point and that's what I love.
All I can say is WOW! This app is superb! Has everything you need to capture emails, sms etc. Honestly I haven't even looked at all of the features (because there so many) but so far its amazing and more than I could ask for. The support team is second to none, best service EVER! Big shout out to Kate! She understood my enquiry and helped me every single step of the way! So patient, kind and communication was lightning speed! She even recommended me so many ways to improve site navigation using their tools and I really couldn't thank her enough. She also coded a few bits to suit my website. Don't second guess if you want to use this app! There wont be anything better I tell ya! Thank you team!
These guys are just AMAZING! If you struggle with being technical, these guys will go out of their way to talk it through with you step by step whilst being really friendly and down to earth like real people should be. Kate is an outstanding member of the team and has supported me every time to get what I want to achieve. Thank you to you all!
I used this app to help drive more sales for Black Friday. I started a conversation on the Live Chat where I had the most helpful assistant who assisted me step by step in creating the pop up I wanted. They coded it all for me which was a big help! Thank you again ONE team :)