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Mostly user friendly, however, once you start linking other apps & Shopify, editing email and text responses can get a little tricky. Customer service is amazing though! 24/7 chat with a real person, even on the free plan. Rosy set up a new campaign for me and answered all of my questions quickly and easily, at 9 pm on Sunday at that! Highly recommend just for the customer service.
This App has really helped push up my conversion and is easy to use. The customer Service is the best I've ever had on a shopify app. thanks again! x
I am very satisfied with this application ! and the service provides :-) i have some questions and they help me to resolve it
Amazing customer service through the chat, very quick and helpful. I wanted to have a reward box removed from the pop up without having to change the theme and it was resolved within a few minutes.
Had a question about the “email creator” and Rosy went above and beyond to assist me with her exceptional professionalism and customer service. Thank You!
So far so good! Customer service has been helpful through the setup. I am very happy with the ability to really customize the follow up email as well. Very excited to see how having these features will continue to grow my email subs list.
This app is great, I use it for subscribers, abandoned customers, and the customers who purchased on my store before. I am very satisfied with its customer service.
This my second year using this app. The first year I used only the sales wheel option which is free and set it up myself it was fairly easy. This year I added email to it which was a bit more complex but worth it and Patricia in customer support was EXCELLENT and patiently walked me through each step. I am seeing results and after Holiday Season am seriously considering the paid options because of her Customer Service. The app integrates well with Shopify and does everything. Can’t wait to see what else it can do.
I love this app, it helped me to create different campagnes which catch customer's eye, I always find the help needed in instance. recommend it 1000%
This is the second store I am using this app on, and I am once again very happy with not only the app, but the unbelievable customer support team!