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The customer service team is responsive and helpful. Just starting out to use this app and hope the results match!
Words are not enough to express how impressed we are with their customer service. After activating our first campaign, they immediately messaged us through their in-app chat support and offered to 'proof' our campaign. As it's our first time, we were really grateful that they are able to spot the errors in our campaign. They also suggest some improvements without upselling you of any of their other tools - or availing some features! Will definitely recommend this tool!! ALSO PS - We asked our graphic designer to design the prize wheel inside the app and our designer had fun doing it! He also finds it really easy to navigate!
I've tried a couple other companies over the past year and they don't even compare to these guys! They're super friendly and quick to help. The setup's are easy and the designs are amazing! Download it now - you will not regret it!!!
This is ONE of the BEST apps I came across on shopify or the web. Most have pretty good customer service, but One has helped me with so many things & its so EASY to use, I'm surprised its free. I really love this app!
Excellent and fast customer service! Rosy was very helpful with the issues I was having with setting up my pop-up campaign. I would highly recommend this app to all Shopify users 10/10.
The team helped me out with all my customization wishes. Patient and kind.
Really happy with that because customer service is what counts!
Andreas from www.hussh-cradles.com
I highly recommend trying this app.
It's easy to use, works amazing well. The support team are awesome! Their response time is quick and they are very efficient and helpful. Thank you again, Kate :)
This app is really amazing ! It is loaded with so many easy features to use in your store. Fabulous customer service always on hand to help with any issues. Definitely deserves 5 Stars !
Ive been using this app to assist me in marketing my business more since the old marketing app seemed a bit more harder to work and only gave me email marketing. This app does both email and sms. Easy to import my previous email subscribers. I attempted today to do a sms launch and it failed because I didn't do something correctly and immediately customer service popped up on my screen to assist. Which she did...(Patricia) and was awesome! Very helpful and friendly. Stayed with me to make sure all my concerns were answered and even set up one of my campaigns properly for me! I love this app for sure and also cost effective!!!! Love it and I can't wait for it it take my business to the next level.
Great customer service. Instant response. Super friendly staff. would 100% recommend this app to increase your store revenue and email subs